Risevoic
Business Operations Manager
Company : Sp Plus Corporation
Location : Cincinnati, OH, 45238
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
What you’ll do
- Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
- Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
- Ensure that proper parking, security, and cash control procedures are followed.
- Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
- Identify all procurement and vendor service needs of the location.
- Perform general accounting duties such as accounts payable, payroll, and petty cash.
- Monitor facility maintenance for cleanliness standards.
- Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
- Implement all policies and procedures to ensure compliance with all OSHA laws.
Qualifications
What you need
- Demonstrates ability to lead, manage and motivate a diverse group of team members.
- Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
- Prior experience developing budgets and P&L (Profit and Loss) review a plus.
- Ability to react and problem-solve quickly.
- Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.
License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.
Salary Range: $50,000 - $60,000 annually per year
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Location
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Frequently asked questions
Cincinnati's market for business operations professionals is moderately competitive, with demand influenced by local industries like manufacturing and tech. Tailoring your resume to highlight leadership and budget management skills, plus networking within regional business groups, can significantly boost your visibility among recruiters.
While no strict certifications are mandated, possessing a valid Ohio driver’s license with a clean record is crucial. Additional credentials in project management or OSHA compliance can enhance a candidate’s profile, especially in safety-focused environments like parking operations.
Exceptional Business Operations Managers excel in team leadership, financial oversight, and agile problem-solving. They blend operational efficiency with customer-centric strategies, ensuring seamless workflows while driving revenue growth—skills highly valued across industries including parking services.
Professionals often advance into senior management roles such as Director of Operations or VP of Business Strategy. Gaining expertise in budgeting, vendor relations, and compliance, as well as demonstrating impactful leadership, opens doors to broader responsibilities and cross-functional leadership positions.
At Sp Plus Corporation, the role uniquely integrates cutting-edge AI-powered parking solutions with traditional operations management. This blend requires adaptability to tech-driven processes and a strong customer service focus, setting it apart from more conventional operations roles.
Managers at Sp Plus must navigate the balance between innovative technology deployment and hands-on facility oversight. Handling client expectations in a high-traffic, tech-enhanced environment demands quick decision-making and proactive communication skills.
Business Operations Managers in Cincinnati generally earn between $50,000 and $65,000 annually, depending on experience and sector. Sp Plus Corporation’s salary range of $50,000 to $60,000 aligns competitively, especially when combined with their comprehensive benefits package.
Cincinnati’s traffic and public transit options can influence punctuality and flexibility. A Business Operations Manager should plan for peak travel times and consider proximity to major employment hubs to maintain effective oversight and timely client engagement.
Cincinnati's growing emphasis on smart city initiatives and transportation innovation is elevating demand for business operations experts who can manage tech-driven services. This trend favors candidates with a blend of operational savvy and familiarity with emerging mobility solutions.
Expect a dynamic mix of supervising team members, ensuring compliance with safety standards, budget monitoring, and vendor management. A strong focus on client satisfaction and operational efficiency is key to driving success in this position.