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Bowlero

Event Operations Manager

Company : Bowlero

Location : Seattle, WA, 98122

Job Type : Full Time / Part Time

Date Posted : 5 January 2026

Overview

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn’t any ordinary office; it’s the beginning of a bowled new career as an Event Operations Manager.

Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of Event Hosts who work diligently to ensure our event clients and guests are totally satisfied with every aspect of their events. Reporting to the center’s General Manager, the Event Operations Manager is a great opportunity for someone with exceptional organizational skills and amazing people skills to match.

 

ESSENTIAL DUTIES: Get a glimpse of all you’ll experience as an Event Operations Manager

BE THE HOST WITH THE MOST

  • Host special events; manage your team of event hosts; oversee all setup of appropriate areas

BRING THE PARTY TO LIFE

  • Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again

CONNECT WITH YOUR CLIENT

  • Make a personal connection with your event contact and ensure that all of their guests’ needs aren’t just met, but exceeded; consistently promote this guest-focused approach to hosting

ALWAYS BE IMPROVING

  • Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction

MANAGE THE TEAM

  • Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies

REMAIN FLEXIBLE

  • Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center

WHO YOU ARE

You’re an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You’re also a rock-solid communicator whose interpersonal skills are second to none. And since events aren’t always 9 to 5, you’re flexible to work a variety of shifts, from weekends and holidays to extended workdays.

DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 

  • 1 Year+ of Management Experience
  • 2+ Years Banquet Captain
  • Bachelor’s degree
  • Knowledge of F&B and Hospitality Industry
  • Broad Knowledge of/Experience in Event Planning and Execution
  • Proficiency in MS Office Suite and database software preferred
  • Knowledge of POS register systems

WORK ENVIRONMENT/ PHYSICAL DEMANDS:  

  • Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.   

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay range for this position is $27 to $30.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

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Frequently asked questions

Managing weekend and holiday shifts while leading a team in Seattle's lively event scene demands flexibility and strong scheduling skills. Event Operations Managers coordinate staff availability to maintain smooth event execution, ensuring guests receive exceptional experiences without compromising team morale.

Bowlero’s fusion of bowling, arcade games, and food creates a dynamic event environment requiring adaptability. Unlike traditional venues, event managers must juggle diverse guest expectations, multitask across entertainment formats, and collaborate closely with sales and operations for seamless party execution.

Seattle’s vibrant hospitality sector offers Event Operations specialists growth into regional event director roles, corporate event planning, or broader operations management. Experience at venues like Bowlero can open doors to leadership positions capitalizing on expertise in guest services and multi-team coordination.

Success at Bowlero hinges on mastering guest engagement strategies, proficient use of POS and database software, and cultivating a team-first leadership approach. Developing sharp interpersonal communication and operational foresight distinguishes top managers in this fast-paced entertainment environment.

Seattle's growing entertainment industry boosts demand for skilled Event Operations Managers, but competition remains tight due to the city's desirable work culture and cost of living. Candidates with hospitality experience and flexibility in scheduling gain an edge amid a robust local talent pool.

Bowlero offers $27 to $30 per hour for Event Operations Managers, aligning with Seattle's market rates for similar entertainment-focused management positions. This pay reflects the balance of hospitality expertise and flexible availability demanded by the region’s active event venues.

At Bowlero, the emphasis on combining fun, food, and flawless events means managers handle varied tasks from guest satisfaction to coordinating arcade and bowling activities. This distinct brand culture fosters a lively work environment where creativity and operational precision are equally valued.

Bowlero seeks managers who exhibit strong communication, adaptability during extended shifts, and the ability to inspire event hosts toward exceptional guest service. Proven experience in team management and a passion for creating memorable experiences are highly regarded traits.

Proficiency in Microsoft Office, familiarity with POS systems, and a solid grasp of event planning fundamentals are crucial in Seattle’s market. While formal certifications aren’t mandatory, hospitality-related courses or management training enhance a candidate’s appeal in this competitive region.

Event Operations Managers hold overarching responsibility for team leadership, event coordination, and client satisfaction, whereas Assistants and Service Managers focus more on supporting roles and guest interaction. The manager role demands strategic planning and direct staff management to ensure event success.

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