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Store Operations Manager
Company : Natural Grocers
Location : Salt Lake City, UT
Job Type : Full Time
Date Posted : 23 December 2025
Salary Range
USD $79,000.00/Yr. -Overview
The Job in a Nutshell:The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.12/05/2025
Responsibilities
Recipe for Success:
Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Paid Nutrition Education
- good4u Crew Member Discount
- {N}power Program (customer appreciation and rewards program)
- Regular, Scheduled Pay Increases
- Advancement Opportunities and Career Development
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
Full-Time Crew Members (30+ hours/week)
- Medical, Dental and Vision Insurance
- Paid Parental Leave
- Paid Medical Leave (through company paid short-term disability insurance)
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
- Retirement Savings Plan (401k) with discretionary Company Match
- Healthcare and Dependent Care Flexible Spending Account (FSA)
- Health Savings Account (HSA) with Company Match
Diversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
- Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
- Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
- Must be able to occasionally use the computer for data entry and use of mouse.
- Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
- Must be able to frequently to reach above chest.
- Must be able to occasionally sit, squat, kneel, and climb as needed.
Environmental Requirements:
- Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
- Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
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Frequently asked questions
In Salt Lake City's retail market, a Store Operations Manager must blend motivational leadership with hands-on support. Effective managers here prioritize clear communication, respect, and staff development to drive high performance, ensuring the store meets both customer service and sales objectives in a competitive environment.
Utah places strong emphasis on food safety certifications for store managers, particularly in natural foods retail like Natural Grocers. Managers typically need up-to-date local food handling certificates and forklift operation credentials to comply with state and county regulations, enhancing safety and operational efficiency.
Managers often balance inventory control, staff scheduling, and customer satisfaction simultaneously. At Natural Grocers, challenges include maintaining product freshness, enforcing food safety standards, and adapting to fluctuating customer demands, all while fostering a positive store atmosphere that reflects company values.
Store Operations Managers tend to focus on holistic store performance and staff leadership, while Retail Store Operations Managers might concentrate more on sales strategies and retail-specific operational processes. Each pathway offers unique growth opportunities, with varying emphasis on cross-departmental collaboration and direct customer engagement.
Natural Grocers provides Store Operations Managers with comprehensive benefits including competitive salary, paid time off, health insurance, and unique perks such as vitamin bucks store credit. The company also supports career development, wellness programs, and emphasizes diversity and inclusion within its Salt Lake City locations.
The culture at Natural Grocers encourages managers to embody integrity, respect, and community focus. This means managers actively foster employee growth, uphold high customer service standards, and ensure operational excellence aligns with the company’s mission of health and wellbeing, making leadership a core component of daily duties.
The annual salary for a Store Operations Manager at Natural Grocers in Salt Lake City typically starts around $79,000. This figure reflects the local cost of living and industry standards, with potential increases tied to performance, experience, and tenure within the company’s retail operations.
Salt Lake City's growing retail sector means Store Operations Manager roles attract many qualified candidates, especially in natural foods. Hiring competition is moderate to high, with employers seeking managers adept in leadership, compliance, and customer engagement to maintain a competitive edge locally.
Store Operations Managers focus on overarching store profitability, vendor relationships, and strategic scheduling, while Assistant Store Managers typically handle day-to-day staff supervision and customer service execution. Both roles require collaboration, but the manager holds greater accountability for store-wide performance.
Managers adjust inventory and staffing based on seasonal demand fluctuations common in Salt Lake City, such as increased health-conscious shopping in winter months. They also coordinate with department heads to ensure product availability and promote nutrition education aligning with customer needs throughout the year.