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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Wallingford, CT, 06492
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.35 to $18.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Absolutely, Bowlero welcomes applicants with or without prior hospitality experience for the Greeter / Counter Desk Attendant role. The position emphasizes excellent interpersonal skills and a friendly demeanor, making it ideal for those eager to learn customer service in a lively entertainment setting.
During peak hours, attendants focus heavily on managing waitlists, assigning lanes and equipment efficiently, and maintaining smooth communication with mechanics for any equipment issues. The pace is energetic, requiring multitasking between customer interaction and operational tasks to ensure guests enjoy seamless experiences.
Starting as a Greeter / Counter Desk Attendant can open pathways into supervisory roles, event coordination, or customer service management within entertainment venues. Bowlero supports growth by offering performance incentives and training, setting the stage for advancement in hospitality or entertainment operations.
While no formal certifications are mandatory, having strong communication skills, basic POS system knowledge, and familiarity with customer service protocols can enhance your candidacy. Some employers in Wallingford may value hospitality-related experience or alcohol service certifications due to local regulations.
Wallingford offers moderate competition for part-time desk attendant roles, particularly in entertainment hubs like Bowlero. Demand peaks during evenings and weekends, so applicants with flexible availability and strong customer service skills tend to stand out in this localized job market.
Most employees commute via car due to limited public transportation options in Wallingford. Evening and night shifts may require planning for safe transit, but Bowlero’s central location helps minimize travel time for locals and those from nearby towns seeking flexible part-time work.
Bowlero offers notable perks like free bowling, discounted arcade access, and 50% off food and beverages, creating a fun and rewarding work environment. These benefits enhance job satisfaction, making it a preferred choice for those seeking part-time work in Wallingford’s entertainment sector.
Bowlero maintains clear protocols where attendants promptly notify mechanics about pinsetter malfunctions, ensuring swift repairs. This teamwork reduces downtime, allowing attendants to focus on guest service while technical issues are efficiently managed behind the scenes.
The hourly wage for this role ranges from $16.35 to $18.00, reflecting competitive compensation for part-time entertainment and hospitality jobs in Wallingford. This pay combines with performance incentives and benefits, providing a balanced total rewards package.
Bowlero fosters a vibrant, team-oriented culture that values fun and guest satisfaction. Attendants experience an energetic atmosphere where their role in creating welcoming first impressions is celebrated, contributing to a positive workplace that encourages engagement and personal growth.