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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Appleton, WI, 54911
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 16 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Shift patterns for this role often emphasize weekend and evening availability to match peak entertainment hours. In Appleton, these hours align with local social habits, making flexibility crucial. Candidates should be comfortable with varied schedules to effectively manage guest influx during these busy periods.
Bowlero’s lively atmosphere demands a blend of warmth and efficiency from greeters. Unlike standard retail or hospitality roles, attendants here juggle welcoming guests, managing equipment, and coordinating with technical staff, requiring quick problem-solving and a positive demeanor to maintain the venue’s energetic vibe.
While a high school diploma or equivalent is sufficient, prior hospitality or customer service experience in leisure or entertainment sectors boosts employability. Familiarity with POS systems and multitasking under pressure resonates well with local employers seeking adaptable part-time attendants.
Appleton exhibits moderate competition for part-time entertainment jobs, with weekend and evening availability being highly sought after. Seasonal fluctuations in tourism and local event schedules often impact hiring surges, making timely applications beneficial for job seekers in this niche.
Entry-level attendants in Appleton typically earn between $11 and $14 per hour, depending on experience and shift type. Evening and weekend shifts might include premium pay, reflecting local wage standards for part-time roles in the entertainment and hospitality industries.
This role revolves around engaging guests warmly upon arrival, managing booking systems, coordinating lane and equipment assignments, and handling sales transactions. The attendant also acts as a liaison addressing technical issues and provides basic guidance to enhance the bowling experience.
Strong communication skills, quick adaptability to dynamic environments, and proficiency with POS and operational panels set standout attendants apart. The ability to multitask while maintaining a welcoming presence is pivotal in balancing customer service with behind-the-scenes coordination.
At Bowlero, greeters embody a vibrant, upbeat spirit, crucial for crafting memorable guest experiences. Employees are encouraged to foster excitement and inclusivity, reflecting the company’s entertainment-focused ethos and enhancing the overall atmosphere from the moment guests arrive.
Bowlero offers attractive perks like complimentary bowling access, discounted arcade play, and food and beverage savings, creating added value beyond wages. These incentives not only improve job satisfaction but also encourage staff participation in the company’s recreational offerings.
Located within Appleton’s accessible zones, Bowlero benefits from nearby transit routes and ample parking. However, candidates should consider evening and weekend transit schedules or carpool options to ensure reliable commuting aligned with shift demands.