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Room Attendant
Company : Highgate
Location : Warren, OH, 44484
Job Type : Full Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Fairfield Inn Niles
1860 Niles-Cortland Road, SEWarren, OH 44484Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Starting $12.00 p/h
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
The Room Attendant role in Warren requires lifting up to 100 pounds at times and standing for an entire shift. This physically active position demands stamina and strength, especially when handling heavy equipment and maintaining cleanliness throughout the hotel. Candidates should be comfortable with such physical tasks.
While a high school diploma is preferred, experience in hospitality or related fields significantly boosts employability. Familiarity with emergency procedures and strong communication skills are highly valued in Warren's hotel sector, where guest satisfaction and safety protocols are top priorities.
Daily duties include buffing marble floors, shampooing carpets and furniture in public spaces, assisting guests with luggage, managing lost and found items, and ensuring guest rooms are clean and orderly. Efficiency and attention to detail are crucial to maintain high hospitality standards.
Starting as a Room Attendant opens pathways to supervisory roles or specialized housekeeping positions within hotels. Gaining experience at Highgate properties in Warren can lead to advancement in hospitality management or operational roles, especially with demonstrated reliability and customer service excellence.
Highgate emphasizes personalized service, so Room Attendants at their Warren hotel not only maintain cleanliness but also assist with guest requests promptly and courteously. This approach aligns with their innovative hospitality management philosophy, ensuring that each visitor feels valued and comfortable.
Highgate provides competitive hourly wages starting at $12 and invests in staff training focused on modern hospitality trends and digital tools. Their extensive hotel portfolio offers career mobility, while a supportive work environment fosters employee growth and satisfaction in Warren’s competitive market.
Warren’s hospitality sector shows steady demand for Room Attendants, but competition remains moderate due to the city's size. Candidates with prior hospitality experience or certifications tend to stand out, while nearby larger cities might offer more openings but also higher applicant pools.
Starting pay for Room Attendants in Warren typically begins around $12 per hour, which is consistent with regional hospitality standards. While slightly lower than some metropolitan areas, this rate reflects local cost of living and the entry-level nature of housekeeping positions.
Employees must manage physically demanding tasks like heavy lifting and extensive cleaning while maintaining a friendly demeanor under time constraints. Adapting to emergency protocols and varying guest needs requires flexibility and attentiveness in a fast-paced hotel environment.
Highgate’s focus on innovative hospitality and extensive property management means Room Attendants receive ongoing training in modern cleaning techniques and digital tools. This progressive approach contrasts with more traditional hotels, offering employees opportunities to develop diverse skills in Warren’s evolving market.