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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Fairlawn, OH, 44333
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
This position offers a unique blend of welcoming guests and managing front desk tasks like waitlists and equipment assignments. Employees engage directly with customers, creating a lively environment while ensuring smooth operations through POS management and communication with maintenance teams.
Strong communication abilities, excellent phone etiquette, and multitasking are key. Familiarity with POS systems and quick problem reporting help maintain a great guest experience. Being approachable and organized enhances guest satisfaction in a fast-paced, fun environment.
Starting as a greeter can open doors to supervisory roles or specialized positions like event coordinator or customer service management. This role builds foundational skills in guest relations, cash handling, and operational logistics, valuable across hospitality and entertainment sectors.
Bowlero’s focus on bowling entertainment means attendants often assist with lane assignments and basic bowling guidance, unlike typical front desk roles. The company culture promotes fun with perks like free bowling and discounted food, creating a lively work atmosphere.
Fairlawn’s hospitality and entertainment sectors show steady demand for counter attendants due to its vibrant local venues. Seasonal peaks on weekends increase hiring needs, making part-time roles like at Bowlero appealing for job seekers seeking flexible evening schedules.
Fairlawn is accessible via major routes, but evening and night shifts might require personal transport as public transit options reduce after hours. Planning ahead for safe travel is advisable, especially during weekend shifts to ensure punctuality.
Bowlero enforces strict cash control procedures paired with POS system training to ensure accurate sales handling. This system minimizes errors and builds attendants’ confidence in managing transactions securely within a busy entertainment setting.
Employees enjoy free bowling, $1 arcade play, and substantial discounts on events and dining. These benefits not only foster a fun work culture but encourage staff engagement and loyalty by aligning with the company’s entertainment-driven brand.
The average pay ranges between $11 to $14 per hour, reflecting local cost of living and job duties. This aligns with similar part-time positions in hospitality and entertainment, offering competitive compensation for evening and weekend shifts.
At Bowlero, attendants combine hospitality with entertainment expertise, greeting guests while managing bowling-specific tasks like lane and shoe assignments. This hybrid role requires a friendly demeanor and operational know-how unique to the bowling venue experience.