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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Hilliard, OH, 43026
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Hilliard's entertainment and hospitality sector shows steady demand for greeter and counter desk attendants, especially in venues like Bowlero. Competition remains moderate, with employers favoring candidates possessing strong customer service skills and local availability during evening and weekend shifts.
Candidates must comply with Ohio's minimum age laws for alcohol service, requiring at least 18 years of age. While no formal certifications are mandatory, familiarity with POS systems and adherence to cash control procedures are highly valued in Hilliard's hospitality jobs.
Effective greeters excel at creating welcoming atmospheres, managing waitlists efficiently, and handling point-of-sale tasks with accuracy. Strong communication and multitasking skills are essential to coordinate lane assignments, assist guests with basic bowling tips, and promptly report equipment issues.
Counter desk attendants engage directly with guests, managing sales and reservations, while stockroom or room attendants focus on inventory or housekeeping tasks behind the scenes. This role demands both customer interaction and operational oversight within a dynamic entertainment setting.
Starting as a greeter or counter desk attendant at Bowlero can lead to supervisory or managerial positions within hospitality operations, especially for individuals who demonstrate reliability, customer service excellence, and familiarity with venue technologies and event coordination.
Employees enjoy appealing perks such as free bowling sessions, discounted arcade play, and substantial food and beverage discounts. These benefits complement the lively atmosphere and foster a fun, engaging workplace culture at Bowlero locations.
Yes, Bowlero’s part-time positions cater to candidates available for evening and weekend shifts, making it an ideal fit for students or individuals seeking supplemental income in a vibrant, entertainment-focused environment.
In Hilliard, greeter and counter desk attendants generally earn between $11 and $14 per hour, depending on experience and shift timings. Bowlero aligns with local market standards, offering competitive pay supplemented by performance incentives.
At Bowlero, greeters set the initial guest experience tone by managing waitlists, assigning lanes and equipment, and providing courteous assistance. Their role blends hospitality with operational tasks to maintain smooth venue flow and a memorable guest visit.
Bowlero offers a unique blend of entertainment and hospitality in its desk attendant role, featuring interactive guest engagement, access to recreational perks, and opportunities for part-time evening shifts, distinguishing it from more conventional desk attendant jobs.