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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Grove City, OH, 43123
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 16 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Greeters and counter desk attendants at Bowlero create the first impression, warmly welcoming guests and managing waitlists efficiently. Their friendly interactions and smooth lane assignments contribute significantly to a memorable visit, fostering repeat patronage in Grove City's entertainment scene.
Success in this role hinges on excellent communication, multitasking between phone and in-person guests, and basic technical proficiency with POS and lane management systems. Additionally, patience and a welcoming attitude help manage busy shifts typical in Grove City's entertainment venues.
Starting as a greeter or desk attendant opens pathways to supervisory roles, event coordination, or customer service management within entertainment centers. Developing strong guest rapport and operational knowledge at Bowlero can position you for these advancing career steps.
Bowlero invests in training programs covering POS operations, guest interaction protocols, and basic bowling assistance to ensure attendants are confident and efficient. This support helps employees thrive in Grove City’s dynamic entertainment environment.
On average, part-time greeters and counter desk attendants in Grove City earn between $10 and $13 per hour, reflecting local cost of living and market demand in the entertainment sector. Bowlero may offer competitive pay aligned with these norms.
Grove City’s entertainment and hospitality sectors are growing, but competition remains moderate due to its suburban location. Desk attendant roles at Bowlero attract candidates with hospitality experience, while nearby Columbus may offer broader but more competitive opportunities.
While no formal certifications are strictly required, applicants must meet Ohio’s minimum age to serve alcohol. Local hospitality training or customer service certifications can enhance applications and demonstrate readiness for Grove City's service standards.
Bowlero fosters a lively, guest-focused culture where attendants engage warmly and maintain high energy. This atmosphere encourages proactive service, quick problem-solving for lane issues, and participation in team-based events, enriching the work experience.
Bowlero emphasizes strict cash control and efficient POS operation, requiring attendants to be detail-oriented and trustworthy. Accurate transaction processing and adherence to cash procedures ensure smooth sales flow and accountability during busy shifts.
Yes, weekend shifts are high-traffic periods at Bowlero. Candidates offering flexible weekend availability have a competitive advantage, as they meet peak guest demand and contribute to seamless weekend operations in Grove City’s entertainment venue.