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Room Attendant
Company : Highgate
Location : Dublin, OH, 43017
Job Type : Full Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Homewood Suites Dublin
5300 Parkcenter AvenueDublin, OH 43017Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Starting $15.00 p/h
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant in Dublin, OH requires significant physical strength, including lifting up to 100 pounds occasionally and standing for entire shifts. This role demands stamina and the ability to handle cleaning tasks while maintaining high hospitality standards.
While formal certifications aren't always mandatory, hospitality or housekeeping certifications recognized in Ohio can enhance your profile. Local employers often value candidates with training in safety protocols and guest service, which can set you apart in Dublin's competitive market.
Expect a mix of cleaning and maintenance duties such as buffing marble floors, shampooing carpets, handling lost and found items, and assisting guests with luggage. The role combines attention to detail with guest service to ensure a pleasant stay experience.
Highgate emphasizes innovation and digital tools in hospitality management, meaning Room Attendants may benefit from advanced operational support and career growth opportunities compared to traditional hotels. Their focus on guest satisfaction and property upkeep is notably comprehensive.
Starting at $15.00 per hour, Highgate's offer aligns well with Dublin's hospitality wage standards. This hourly rate reflects local living costs and the physical demands of the role, providing a solid entry point for candidates.
Highgate's extensive hotel network offers pathways from Room Attendant roles to supervisory or specialized housekeeping positions. Employees demonstrating reliability and guest service excellence often find opportunities to advance within the company’s diverse properties.
Dublin's growing hospitality sector, driven by tourism and business travel, creates steady demand for Room Attendants. Seasonal fluctuations and event-driven spikes can affect hiring, making timing and availability important for job seekers.
Located at 5300 Parkcenter Avenue, the hotel is accessible via major roads, but public transit options are limited. Candidates often consider proximity or reliable personal transport to manage shift schedules conveniently.
Effective verbal and written communication is crucial for interacting with guests and team members. Being courteous, attentive, and able to follow procedures ensures smooth operations and enhances guest satisfaction in this role.
Highgate prioritizes training on equipment upkeep and emergency procedures. Room Attendants receive guidance to keep tools functioning properly and to respond promptly during emergencies, ensuring safety and operational efficiency.