Iceplex Associate|Part-time| Mullett Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Iceplex Associate is a part-time position that primarily works in Mountain America Community Iceplex which is adjacent to Mullett Arena. Iceplex Associates work in one or more Iceplex roles including, but not limited to, Team Shop, Skate Guard, Concessions, Maintenance, Event Coordinator, Lot Attendant, and other roles as assigned.

This role will pay an hourly rate between $15 to $17

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

The Facilities Division of OVG360 has an exciting opening for a Iceplex Associate on the campus of Arizona State University for the new 5,000 seat multi-purpose arena and community ice rink.  The new Mullett Arena opened in the fall of 2022 and is the home to ASU Sun Devil Men’s Ice Hockey, ASU Club Hockey, and a variety of events, including concerts,  family shows, comedy and other live events.  The community ice rink serves as a public venue to the community and hosts hockey and skating programming, youth competitions, educational opportunities and more. 

Responsibilities

· Exhibit professional workplace conduct at all times with customers, partners, contractors, vendors, and co-workers

· Bring an enthusiastic attitude every shift.

· Provide enthusiastic customer service at all times

· Maintain a clean and organized workspace

· Stock and organize products and supplies

· Act as cashier to sell services, merchandise, registrations, food, and drinks (including alcohol).

· Label and inventory product inventory

· Be willing to learn how to sharpen hockey and figure skates

· Sharpen skates for customers and sharpen rental skates

· Provide rental skates to customers at public skating and other events

· Act as an on-ice skate guard, if applicable

· Answer phone calls and provide knowledgeable information to customers

· Monitor Iceplex parking lot and related outdoor areas

· Monitor Iceplex events including, but not limited to, adult hockey, youth hockey, college hockey, events, shows, competitions

· Make quick decisions and exercise good judgment in a variety of circumstances, including emergency situations

· Other duties as assigned

Qualifications

· Display self-motivation

· Demonstrate sound organizational, coordinating, and personal interface skills

· Proven job reliability, diligence, dedication, and attention to detail

· Must be flexible and willing to work nights, weekends, and some holidays

· A strong understanding for the importance of job execution is necessary along with taking responsibility for decision-making

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.