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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Chandler, AZ, 85249
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
Chandler's retail sector sees a seasonal uptick in hiring, especially around holidays. Competition for Seasonal Sales Associate roles can be moderate, with local demand influenced by retail growth and foot traffic. Candidates with flexible availability and strong customer skills tend to stand out in this market.
While formal certifications aren't typically required for Seasonal Sales roles in Chandler, having basic retail training or customer service experience enhances your prospects. Knowledge of point-of-sale systems and familiarity with merchandising standards favored by regional retailers like Kirkland's can be advantageous.
Expect a dynamic mix of duties including greeting customers, managing merchandise displays, handling sales transactions, and restocking inventory. The role demands adaptability to switch between cashiering, stocking, and floor maintenance, ensuring a seamless shopping experience.
Strong communication and interpersonal skills are vital, alongside stamina for extended standing and physical tasks like lifting. Being proactive in engaging customers and comfortable with point-of-sale technology greatly improves job performance in seasonal retail settings.
Many seasonal associates leverage their experience to transition into full-time retail roles or supervisory positions. Building product knowledge, sales expertise, and customer service skills during seasonal stints can open doors to sustained retail careers.
Kirkland’s emphasizes a home-centric customer service model, meaning associates contribute to a welcoming atmosphere while multitasking across sales, merchandising, and operations. Their culture values a winning attitude and innovation, creating a supportive environment for seasonal team members.
Apart from standard sales and stocking duties, Kirkland's seasonal associates often handle product presentation in home decor, requiring attention to aesthetic detail. The brand’s focus on customer commitment also means associates play a bigger role in educating customers on loyalty programs and promotions.
Seasonal Sales Associates in Chandler usually earn between $12 and $16 per hour, reflecting local retail wage standards and the physical demands of the role. Pay may vary based on experience, shift timing, and specific store policies at Kirkland’s.