Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Gilbert, AZ, 85295
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
Gilbert’s traffic patterns and public transit options can affect your commute time, especially during peak holiday seasons. Seasonal Sales Associates often embrace flexible shifts including evenings and weekends, which can help avoid rush hours and balance personal commitments effectively.
Gilbert experiences a surge in retail hiring around holidays, increasing competition for seasonal sales positions. However, strong customer service skills and availability for flexible hours improve chances, as local retailers like Kirkland's seek associates who can adapt to fast-paced, high-demand environments.
Success in this role goes beyond greetings; it requires multitasking between sales, inventory management, and merchandising. Effective communication, stamina to handle prolonged standing, and the ability to operate point-of-sale systems are critical for a smooth workflow and positive customer experiences.
Absolutely. Many Seasonal Sales Associates leverage this experience to transition into permanent retail roles. Demonstrating reliability during peak seasons often leads to opportunities in management or specialized store functions, expanding career horizons within companies like Kirkland's or similar retailers.
Daily tasks blend customer interaction with operational duties such as stocking, floor setting, and cashiering. Associates balance engaging shoppers with behind-the-scenes responsibilities, ensuring merchandise is well-presented and inventory levels stay accurate throughout a busy retail environment.
Kirkland’s fosters a supportive culture emphasizing teamwork and clear communication. Seasonal Associates receive guidance on promotions and loyalty programs to help boost sales, alongside management’s encouragement to maintain high energy and positive attitudes, crucial for achieving company objectives.
Seasonal Sales Associates in Gilbert typically earn between $12 and $16 per hour, reflecting local market rates for retail roles with physical demands. Pay may vary by experience and store policies, but seasonal positions often include incentives during busy shopping periods.
Yes, the job frequently requires standing for long hours, lifting merchandise up to 50 pounds, and climbing ladders to stock shelves. Physical stamina and the ability to multitask in a dynamic retail setting contribute significantly to an associate’s effectiveness and safety.
Kirkland’s emphasizes customer commitment and a winning attitude, shaping how associates approach every interaction. Upholding a caring culture and innovative spirit means associates actively engage customers with enthusiasm while contributing to a respectful and productive team environment.
Kirkland’s integrates home décor expertise with customer service, requiring associates to not only sell but also advise on merchandise assortments. This dual focus demands flexibility and product knowledge, distinguishing it from more transactional roles in other retail chains.