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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Phoenix, AZ, 85048
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
In Phoenix, Seasonal Sales roles often require flexibility with weekend and holiday shifts due to peak shopping periods. The warm climate and local shopping events can influence foot traffic, making adaptability in scheduling essential for meeting store demands during the busy season.
Phoenix’s diverse population means Seasonal Sales Associates must be adept at engaging with a wide range of customers, tailoring communication styles to enhance the shopping experience. Handling high-volume periods with patience and enthusiasm is key in this vibrant retail environment.
Success at Kirkland's as a Seasonal Sales Associate involves multitasking across sales, merchandising, and stock management, combined with strong verbal communication and a positive attitude. Physical stamina and the ability to quickly learn the store’s product lines also boost performance.
Unlike standard retail roles, Seasonal Sales positions demand agility in switching between selling, stocking, and cashiering, often under heightened customer volume. This dynamic environment requires associates to maintain high energy and prioritize customer service continuously.
Starting as a Seasonal Sales Associate often opens pathways to permanent sales, merchandising, or supervisory roles. Demonstrating reliability, product knowledge, and customer engagement during the season can lead to extended employment or promotion within retail companies.
Kirkland's invests in onboarding that emphasizes their home-focused customer service model, equipping Seasonal Sales Associates with merchandising techniques and sales strategies. This tailored training helps associates deliver consistent brand-aligned experiences.
Kirkland's Seasonal Sales Associate role uniquely blends home decor expertise with dynamic sales and merchandising duties. The company’s focus on a caring culture and innovative spirit differentiates the customer experience and work environment from typical retail positions.
Seasonal Sales Associates in Phoenix typically earn between $13 and $17 per hour, depending on experience and store policies. Kirkland's competitive pay aligns with local retail standards, often including potential bonuses tied to sales performance during peak seasons.
Phoenix sees a surge in Seasonal Sales hiring from October through December, reflecting increased retail activity. Candidates with flexible availability and prior customer service experience face less competition and higher chances of securing positions.
Kirkland's Seasonal Sales roles require frequent lifting of merchandise up to 50 pounds and prolonged standing, similar to other retail stocking jobs. However, their emphasis on customer interaction adds a layer of active engagement throughout shifts, blending physical work with sales duties.