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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Rohnert Park, CA, 94928
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.50 - $18.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Rohnert Park offers a unique blend of suburban charm and steady entertainment demand, meaning Greeters here often balance friendly guest interactions with efficient lane management. Compared to larger metro areas, the pace may be less hectic but requires strong multitasking to handle local customer expectations and community events.
Applicants must be at least 18 years old to comply with California’s alcohol service laws, crucial for venues like Bowlero. While no formal certifications are mandatory, having prior hospitality or customer service experience can greatly improve your chances in this competitive local market.
Managing guest flow during peak hours, coordinating lane assignments, and swiftly reporting equipment malfunctions are common hurdles. Also, balancing phone etiquette with in-person guest service ensures smooth operations in the lively atmosphere Bowlero is known for.
Absolutely, this role offers foundational experience in guest relations, cash handling, and operational coordination. It’s an excellent entryway into broader hospitality or entertainment management roles, especially within the growing Lucky Strike Entertainment network.
Bowlero tends to offer flexible scheduling to accommodate local employees’ needs, including part-time shifts and weekend options. This approach aligns well with Rohnert Park’s community-focused culture, helping staff maintain a healthy work-life balance.
Beyond competitive pay, employees enjoy free bowling, discounted arcade games, and significant food and event discounts. These incentives enhance job satisfaction and encourage engagement in the vibrant social environment Bowlero fosters.
The pay scale runs between $16.50 and $18.00 per hour, reflecting local market standards for entry-level hospitality roles. This competitive compensation is complemented by performance bonuses and benefits tailored to the entertainment industry.
Yes, Bowlero emphasizes hands-on training covering POS system operation, guest interaction protocols, and equipment troubleshooting. This ensures attendants are fully equipped to create a welcoming, efficient experience for every guest.
Bowlero integrates advanced technology for lane management and guest services, requiring attendants to be adept with POS and central panel systems. The company culture prioritizes dynamic guest engagement, setting it apart from more traditional hospitality roles locally.
Bowlero’s expanding entertainment platform offers pathways into supervisory and management roles. Demonstrating strong customer service skills and operational knowledge can open doors to higher-responsibility positions across their North American locations.