Risevoic
Restaurant Manager
Company : Steak 'n Shake
Location : Troy, AL, 36082
Job Type : Full Time / Part Time
Date Posted : 11 January 2026
Job Title: Restaurant Manager
Position Summary
We are seeking a results-driven and customer-focused Restaurant Manager to oversee daily operations and ensure a high-quality dining experience for guests. This role is responsible for managing staff, maintaining service standards, and driving business performance through strong leadership and operational excellence.
Key Responsibilities
Oversee all aspects of restaurant operations including front-of-house and back-of-house
Hire, train, schedule, and supervise staff to maintain a productive team
Ensure outstanding customer service and resolve guest concerns promptly
Monitor food quality, sanitation, and safety standards
Manage inventory, order supplies, and control food and labor costs
Track and analyze sales, budgets, and performance metrics
Implement marketing and promotional strategies to drive traffic and revenue
Enforce company policies and maintain a positive, professional work environment
Qualifications
High school diploma or equivalent; Associate’s or Bachelor’s degree in hospitality or business preferred
2+ years of experience in restaurant management or similar role
Strong leadership, organizational, and communication skills
Ability to multitask and thrive in a fast-paced environment
Knowledge of health and safety regulations and labor laws
Proficient with POS systems and basic computer skills
Benefits
Competitive salary and performance bonuses
Health, dental, and vision insurance
Paid time off and flexible scheduling
Career advancement opportunities
Employee meal discounts
Lead a passionate team and take pride in delivering exceptional service—apply now to become part of our restaurant's success story!
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Frequently asked questions
Troy, AL has a growing hospitality sector with moderate competition for restaurant manager roles. Candidates with experience in fast-paced environments and knowledge of local health regulations tend to stand out when applying for management jobs at popular chains like Steak 'n Shake.
While not always mandatory, certifications such as ServSafe Food Protection Manager and Alabama Alcoholic Beverage Control training are highly valued. These credentials demonstrate compliance with state regulations and enhance a restaurant manager’s ability to maintain safety and quality standards.
Effective leadership combined with strong multitasking abilities is essential. Familiarity with POS systems, inventory management, and local food safety laws empowers managers to optimize daily operations and deliver excellent customer experiences in Troy’s competitive foodservice market.
Restaurant managers gain hands-on control of daily operations and direct team leadership, offering immediate impact on service quality. Unlike assistant or regional positions, this role provides a balance of employee interaction and business oversight that appeals to those who enjoy dynamic, frontline management.
Managers in Troy often navigate a mix of local customer preferences and seasonal fluctuations unique to the region. This requires adaptability in staff scheduling and inventory control, especially in family-friendly establishments like Steak 'n Shake, where community ties influence peak hours and menu demands.
At Steak 'n Shake, managers are expected to foster a welcoming environment while maintaining operational excellence. Leadership here involves balancing brand standards with personalized customer service, ensuring team motivation aligns with the company’s commitment to quality and consistent guest satisfaction.
Steak 'n Shake emphasizes performance bonuses tied to operational success, encouraging managers to innovate in marketing and cost control. The role blends traditional restaurant duties with proactive business strategies, making it ideal for managers eager to influence both service and profitability.
Restaurant managers in Troy typically earn between $45,000 and $55,000 annually, with additional performance bonuses common at chains like Steak 'n Shake. Compensation reflects the manager’s experience, ability to drive sales, and effectiveness in maintaining service standards.
Successful managers approach complaints with empathy and swift resolution tactics, ensuring guests feel heard and valued. In Troy’s close-knit market, turning a dissatisfied diner into a loyal customer often involves personal engagement and prompt corrective action.
Managers can leverage local events, social media promotions, and loyalty programs tailored to Troy’s community. Collaborating with nearby businesses or sponsoring regional activities helps increase brand visibility and attract diverse customer groups to Steak 'n Shake locations.