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Dunkin Donuts Restaurant Manager
Company : Gpm Investments
Location : Johnson City, TN, 37604
Job Type : Full Time / Part Time
Date Posted : 5 January 2026
Overview
Join Our Team as a Dunkin' Donuts Store Manager!
Are you ready to lead and inspire a team in a dynamic and beloved brand? Dunkin' Donuts is seeking a proactive and enthusiastic Store Manager to take charge of the daily operations of our bustling store. This role is more than just management; it's about creating a positive atmosphere, ensuring high standards, and building community connections. If you're passionate about leadership, customer satisfaction, and love the energy of a fast-paced environment, this is the role for you!
Why Join Us
- Weekly Pay: Receive regular paychecks every week, adding stability and ease to your financial planning.
- Paid Time Off: Enjoy well-earned breaks with our paid time off policy.
- Career Advancement: Explore opportunities for growth within our organization – we value internal promotion and career development.
- 401(k) with 6% Match: Plan for your future with our robust 401(k) program, including a generous company match.
- Comprehensive Benefits: Benefit from medical, vision, and dental insurance, ensuring your health and well-being.
- Pay Rate:$44,000-$51,000/Yr.
Responsibilities
- Leadership at Its Best: Guide and develop a team of assistant managers, shift leaders, and crew members, fostering professional growth and teamwork.
- Community Engagement: Participate in local activities to enhance our image and connect with the community.
- Operational Excellence: Oversee all aspects of store operations, ensuring compliance with standards in customer service, food costs, safety, sanitation, and product preparation.
- Performance Management: Conduct annual reviews and manage store performance, maintaining a high level of customer service and employee morale.
- Strategic Influence: Collaborate with area managers, lead store meetings, and drive initiatives for store growth and excellence.
- Customer Interaction: Engage with guests, manage feedback, and ensure an outstanding customer experience.
- Team Development: Cultivate a strong team through training, development, and performance assessments.
- Quality Assurance: Monitor and enhance store performance, ensuring top-notch service and compliance with health and safety standards.
- Inventory and Product Management: Manage inventory, orders, and the introduction of new products and promotions.
- Financial Oversight: Handle cash management, budgeting, and scheduling to optimize store operations.
- Store Maintenance: Ensure the store, including all equipment and areas, is well-maintained and presentable.
- Regulatory Compliance: Achieve high scores on inspections and audits, adhering to all federal, state, and local labor laws.
- Other duties as assigned
Qualifications
- Must be 21+ years old
- Desired, but not required 2+ years in a food service/retail environment
- Valid driver's license and access to a vehicle with insurance.
- Ability to pass a background check and drug test.
- Flexibility to work various shifts as needed.
- Strong interpersonal and leadership skills
- Judgment, tact, and diplomacy to effectively resolve conflicts
- Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Equal Opportunity EmployerGPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf
GPM Investments, LLC maintains a drug-free workplace
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Frequently asked questions
Managing a Dunkin Donuts in Johnson City involves adapting to local customer preferences and community engagement unique to the area. The role emphasizes building connections in a smaller city environment while maintaining fast-paced operational standards typical of the brand.
While not mandatory, having a food safety certification or local health compliance training can enhance a restaurant manager's credentials in Johnson City, TN, given the region’s strict food service regulations and community health standards.
Effective communication, conflict resolution, and team motivation stand out as critical traits. A Dunkin Donuts Restaurant Manager must foster a positive work atmosphere while balancing operational excellence and customer satisfaction.
By overseeing inventory control, staff development, and customer interaction, a manager directly impacts store efficiency and reputation. Engaging with local events also bolsters community ties that can drive repeat business.
Career growth can lead to district or area management roles, with opportunities to influence multiple stores. Dunkin’s franchise model supports internal promotion based on leadership and operational success.
Gpm Investments provides weekly paychecks, a 401(k) with 6% company match, comprehensive benefits including medical and dental, plus paid time off. These perks support financial stability and work-life balance in Johnson City’s competitive job market.
Gpm Investments emphasizes strong community involvement and internal career growth, offering tailored support to managers. Their focus on weekly payroll and robust benefits creates a stable and rewarding workplace dynamic.
Managers can expect a salary between $44,000 and $51,000 per year, reflecting local market standards and responsibility levels. This range aligns with Dunkin Donuts managerial roles across similar-sized markets in Tennessee.
Johnson City presents moderate competition for management roles; while the fast-food sector is strong, local demand for leadership in foodservice stores like Dunkin Donuts remains steady, offering solid opportunities for qualified candidates.
Given Johnson City's manageable traffic, most managers experience reasonable commutes. However, flexibility with shifts can affect travel times, so proximity to the store is a common consideration among applicants.