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Engineer/Maintenance TownePlace Suites Roswell
Company : Highgate
Location : Roswell, NM, 88201
Job Type : Full Time / Part Time
Date Posted : 8 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
TownePlace Suites Roswell
180 E 19th St.Roswell, NM 88201Overview
The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.
Responsibilities
- Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
- Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
- Take required readings on equipment.
- Test cooling tower and record readings.
- Replace and program televisions as needed.
- Replace light switches, receptacles, light bulbs and fixtures.
- Perform furniture repair.
- Replace and repair pumps.
- Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
- Understand and be able to read blueprints and wiring diagrams.
- Trace and repair all types of water lines.
- Troubleshoot and repair kitchen equipment.
- Maintain repair and preventive maintenance records.
- Perform and maintain work to local, state and Federal codes.
- Test, clean and repair swimming pools and spas.
- Paint designated areas.
- Repair and finish sheet rock.
- Repair all types of wall coverings.
- Repair and program hotel electronic lock system.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least one year of progressive experience in a hotel or related field preferred.
- Trade school and/or College course work in related field helpful.
- Flexible and long hours sometimes required.
- Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly courteouse and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
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Frequently asked questions
Candidates should be prepared for occasional heavy lifting, sometimes exceeding 100 pounds. The role involves hands-on repairs, preventive maintenance, and troubleshooting various hotel systems, requiring both stamina and dexterity to maintain property standards efficiently in Roswell's hospitality environment.
By ensuring HVAC systems, plumbing, and electronic locks function seamlessly, the engineer minimizes guest inconvenience. Prompt repairs and preventive maintenance foster a comfortable stay, directly boosting positive guest experiences and reputation for Highgate’s Roswell property.
Familiarity with HVAC certification, plumbing licenses, or electrical trade credentials can be advantageous. Understanding local codes and safety standards in New Mexico is valuable, as well as knowledge in hotel-specific systems like electronic locks and commercial kitchen equipment.
Highgate emphasizes ongoing education through mandatory hotel meetings and training sessions. These programs focus on safety protocols, equipment upkeep, and customer service skills, ensuring engineers remain current with industry standards and operational excellence.
Maintenance engineers in Roswell generally earn between $18 and $24 per hour, depending on experience and certifications. Highgate’s hourly compensation aligns competitively with the regional hospitality sector to attract skilled professionals.
Roswell's hospitality sector is steadily growing, creating moderate demand for maintenance roles. While competition exists, specialized skills in hotel systems and local code compliance improve hiring prospects, especially with reputable firms like Highgate.
Yes, Roswell’s desert climate can strain HVAC and plumbing systems due to temperature extremes and water quality. Maintenance engineers must adapt preventive measures accordingly, ensuring equipment durability and guest comfort amid local environmental conditions.
Highgate incorporates energy-efficient HVAC maintenance, water-saving plumbing repairs, and eco-friendly materials during renovations. This approach aligns with modern hospitality trends in Roswell, reducing environmental impact and operational costs.
Starting in entry-level maintenance, engineers can advance to supervisory or facilities management roles by demonstrating technical expertise, leadership, and proactive problem-solving, benefiting from Highgate’s expansive hotel portfolio and training programs.
Highgate fosters a service-oriented and collaborative environment, encouraging engineers to anticipate guest needs and communicate effectively with staff. This culture promotes accountability, attention to detail, and continuous improvement within the Roswell hotel setting.