Maintenance Engineer

Location

Charlotte Hotel

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Job Description

To ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner.

Responsibilities

• • Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc)• Perform preventative maintenance responsibilities on all guest rooms as assigned • Maintain all mechanical items in guest rooms and public areas.• Work as a team to keep the back of house areas and equipment in safe, good working order. • Clean all work areas after completing job.• Assists mechanics and external contractors in repairs of hotel property and equipment. • Completion of all assigned work orders and daily tasks.• Receive direction for house calls via radio.• Have a thorough understanding of Omni fire alarm procedures and other emergencies.• Have a thorough understanding of Omni Hotel rules and regulations.• Have a thorough understanding of OSHA rules and regulations.• Be familiar with all hotel amenities and hotel facilities • To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)• Maintain 4 - Star/4 – Diamond Standards of guest service• Aid guests in locating other areas of the hotel (walk them to destination if possible)• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. • Effectively operate computer, two way radio, power and hand tools required to complete responsibilities. • Be pleasant, smile and greet all guests, using surnames when obtained• Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity.• Deliver personalized, memorable guest experiences by utilizing the Power of One• Perform other duties | special projects as assigned by Engineering Management

Physical Requirements:

• Move, bend, lift, carry, push, pull, and place objects of moderate to heavy weight without assistance. Stand or walk for an extended period or for an entire work shift.
• Responds quickly to sounds. Moves safely over uneven terrain. Identify and respond to dangerous situations. Safely climb ladders while carrying moderate to heavy weight. Wear personal protective equipment when required.

 Working Environment:

• Interior of hotel, and in all areas of the hotel. Exposure to extreme hot and cold temperatures.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.

 Tools & Equipment:

• Power tools and general engineering tools for HVAC, electrical and plumbing equipment.
• Multi-Meter 
• Desktop computer, printer, telephone, fax, copier, telephone, to include other office supplies and equipment.

Qualifications

Qualifications:

• • Excellent customer service and problem solving skills• Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills. • Maintain a professional business appearance, attitude, and performance• Prior building maintenance experience and/or relevant technical training, including commercial laundry and kitchen equipment experience

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.