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NURSING SERVICE CLERK-KNOX CO
Company : Appalachian Regional Healthcare
Location : Barbourville, KY, 40906
Job Type : Full Time / Part Time
Date Posted : 5 January 2026
Overview
The Nursing Service Clerk is responsible for performing general clerical duties by preparing, compiling, and maintaining records.
Responsibilities
Receives newly admitted patients and prepares identification tags and assembles patients' records.
Notifies physician of new admissions and consultations.
Assists in keeping vital summary sheet up to date by recording temperature, pulse, respiration’s, weight, diet, activity, etc.
Transcribes orders from physicians' order sheet to patients' chart, prepares cards, tickets, etc.
Prepares requests and schedules procedures.
Answers patient call system and telephone; receives and delivers messages for supplies, patients, physicians, etc.
Checks patients' chart for completeness at time of discharge. Disassembles and prepares for return to Medical Records.
Files completed request slips when returned from Laboratory, Radiology, etc.
Prepares requisitions to maintain established inventories of clerical supplies.
Maintains nursing station in a clean safe and orderly manner.
Types and prepares reports as directed.
Maintains patient register and schedules procedures to be performed by other services.
Greets, assists, and directs visitors in a courteous manner.
Operates various office equipment.
Performs other related duties as assigned.
Qualifications
POSITION PHYSICAL REQUIREMENTS:
Must possess physical abilities to endure prolonged sitting, moderate walking and standing, bending, lifting, carrying, pushing and pulling; exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
EDUCATION, TRAINING, AND EXPERIENCE:
High School Diploma or GED Equivalent; and
Preferably on year's experience in billing experience and experience in Microsoft word & excel. Health care billing experience preferred.
Must have knowledge of medical terminology ICD9 and CPT codes as pertains to billing.
Must be familiar with UB92 and HCFA competition.
Must be computer literate in Word and Excel.
Ability to operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and fax machine.
Ability to type a minimum of 30 words per minute accurately.
Three (3) to six (6) months on-the-job training as required to attain proficiency of performance of assigned duties and responsibilities.
Beckley, WV
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Frequently asked questions
Barbourville's healthcare sector shows moderate competition for Nursing Service Clerks, with Appalachian Regional Healthcare attracting many local applicants. Candidates with billing experience and familiarity with medical codes like ICD9 and CPT often stand out in this region’s job market.
While formal certifications aren't always mandatory, knowledge of healthcare billing systems such as UB92 and HCFA and proficiency in Microsoft Word and Excel are highly valued for Nursing Service Clerks in Knox County. These skills enhance accuracy and efficiency in patient record management.
Starting as a Nursing Service Clerk at Appalachian Regional Healthcare, employees often progress into specialized administrative roles or billing coordinator positions, especially when they deepen their expertise in medical terminology and healthcare billing software.
Daily duties include managing patient records, updating vital summaries, transcribing physician orders, handling procedure schedules, and interacting courteously with patients and visitors. Strong organization and multitasking are essential to maintain smooth nursing station operations.
Appalachian Regional Healthcare emphasizes a supportive work environment combined with a focus on accurate billing knowledge and clerical proficiency. Their approach integrates patient interaction with technical skills, offering a well-rounded experience in healthcare administration.
New hires receive on-the-job training lasting three to six months, focusing on understanding ICD9, CPT codes, and billing procedures. This hands-on learning ensures clerks develop proficiency in both clinical documentation and insurance-related tasks.
Nursing Service Clerks in Barbourville typically earn between $28,000 and $34,000 annually. This range aligns with regional standards for entry-level healthcare administrative roles, factoring in living costs and demand within Knox County and surrounding areas.
Knoxville’s larger healthcare market often leads to more specialized Nursing Service Clerk roles with varied responsibilities and potentially higher pay. In contrast, Barbourville positions might emphasize broader clerical duties with more direct patient record handling due to hospital size.
Proficiency with routine office equipment is important as clerks handle numerous administrative tasks daily. Familiarity with devices such as postage meters, fax machines, and typewriters helps maintain workflow efficiency and supports timely communication within the healthcare setting.
Typing at least 30 words per minute accurately is a baseline expectation, facilitating swift transcription of physician orders and preparation of reports. This skill directly impacts the efficiency of documentation and communication in a busy nursing station.