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Appalachian Regional Healthcare

Nursing Service Clerk

Company : Appalachian Regional Healthcare

Location : Beckley, WV, 25801

Job Type : Full Time / Part Time

Date Posted : 11 January 2026

Overview

The Nursing Service Clerk is responsible for performing general clerical duties by preparing, compiling, and maintaining records.

Responsibilities

Receives newly admitted patients and prepares identification tags and assembles patients' records.

Notifies physician of new admissions and consultations.

Assists in keeping vital summary sheet up to date by recording temperature, pulse, respiration’s, weight, diet, activity, etc.

Transcribes orders from physicians' order sheet to patients' chart, prepares cards, tickets, etc.

Prepares requests and schedules procedures.

Answers patient call system and telephone; receives and delivers messages for supplies, patients, physicians, etc.

Checks patients' chart for completeness at time of discharge.  Disassembles and prepares for return to Medical Records.

Files completed request slips when returned from Laboratory, Radiology, etc.

Prepares requisitions to maintain established inventories of clerical supplies.

Maintains nursing station in a clean safe and orderly manner.

Types and prepares reports as directed.

Maintains patient register and schedules procedures to be performed by other services.

Greets, assists, and directs visitors in a courteous manner.

Operates various office equipment.

Performs other related duties as assigned.

Qualifications

POSITION PHYSICAL REQUIREMENTS:

Must possess physical abilities to endure prolonged sitting, moderate walking and standing, bending, lifting, carrying, pushing and pulling; exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

EDUCATION, TRAINING, AND EXPERIENCE:

High School Diploma or GED Equivalent; and

Preferably on year's experience in billing experience and experience in Microsoft word & excel.  Health care billing experience preferred.

Must have knowledge of medical terminology ICD9 and CPT codes as pertains to billing.

Must be familiar with UB92 and HCFA competition.

Must be computer literate in  Word and Excel.

Ability to operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and fax machine.

Ability to type a minimum of 30 words per minute accurately.

Three (3) to six (6) months on-the-job training as required to attain proficiency of performance of assigned duties and responsibilities.

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Frequently asked questions

Nursing Service Clerks uniquely blend clerical proficiency with medical terminology knowledge, especially ICD9 and CPT billing codes. Their ability to manage patient records, transcribe physician orders accurately, and maintain nursing station organization sets them apart from general medical office clerks.

This role ensures smooth workflow by preparing patient identification tags, coordinating procedure schedules, and updating vital summary sheets. Their timely communication with physicians and managing patient discharge documentation directly enhances nursing unit efficiency.

Starting as a Nursing Service Clerk can lead to roles such as Medical Unit Clerk or Nurse Coordinator, especially with added experience in healthcare billing and Microsoft Office skills. Gaining familiarity with hospital procedures often opens pathways into administrative or nursing support management.

At Appalachian Regional Healthcare, Nursing Service Clerks act as crucial liaisons between patients, physicians, and nursing staff. By managing records and coordinating communications, they uphold the facility’s commitment to organized and patient-centered care.

Besides standard clerical duties, clerks here may handle specialized tasks like maintaining up-to-date nursing station inventories and operating diverse office equipment, reflecting the hospital's emphasis on streamlined clinical support and operational readiness.

While a high school diploma suffices, employers in Beckley often value experience with medical billing software and familiarity with UB92 and HCFA forms. Local healthcare employers also appreciate candidates proficient in Microsoft Word and Excel to handle documentation efficiently.

Nursing Service Clerks in Beckley, WV commonly earn between $28,000 and $35,000 annually, depending on experience and qualifications. This range aligns with regional healthcare support salaries, reflecting local cost of living and demand for clerical healthcare roles.

Beckley’s healthcare industry shows steady demand for Nursing Service Clerks due to ongoing patient care needs and administrative turnover. Local hospitals prioritize candidates who combine clerical skills with healthcare billing knowledge to improve operational efficiency.

Handling multiple urgent requests simultaneously, ensuring precise transcription of physician orders, and managing patient discharge paperwork can be demanding. Balancing accuracy with speed is crucial to maintaining smooth unit operations and supporting nursing staff effectively.

While this role is primarily clerical, gaining in-depth exposure to nursing operations and healthcare documentation can build foundational knowledge beneficial for advancing into managerial nursing positions, provided additional nursing qualifications are pursued.

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