Risevoic
Clerk
Company : Roche Bros.
Location : Worcester, MA, 01610
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Overview
To process and stock quality merchandise on shelves and displays in a careful, clean, neat, and expedient manner. Ensuring that a variety of product is fresh and appealingly displayed for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Ability to work at multiple store locations as needed.
- Basic computer skills.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong produce team.
- Greet, assist and thank customers in a prompt, courteous and friendly manner.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Be knowledgeable and able to differentiate between all of the various types of produce merchandise including taste, preparation method or use, and price differences between varieties of similar classes of products (i.e., types of apples, potatoes, etc.).
- Offer product suggestions.
- Stock product and displays ensuring proper grading, rotating, crisping, trimming, wrapping, watering, and company sanitation practices are followed in in accordance with company policy and product code dates. Make use of the oldest products first (first in, first out).
- Fill and build displays; make sure product is priced accurately.
- Assist in checking and verifying produce department receiving when required.
- Receive, unload, and put away daily loads from delivery and store product in designated area to protect product quality.
- Observe all store rules and company policies, along with shift operating hours at all times as schedules or assigned by produce manager.
- Adhere to all local, state, and federal health and civil code regulations.
- Maintain a neat, well-groomed personal appearance at all times and observe company dress code.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Process merchandise according to production guidelines and handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
- Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
- Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
- Exercise safe practices when lifting or moving product, along with cleaning department equipment and tools.
Secondary Job Functions:
- Occasional calls to the front end to help bag at busy times.
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, balancing, stooping, kneeling, climbing up to 8 feet, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, pushing and pulling up to 250 lbs, bending, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slippery or crowded floor surface, hazardous equipment (mechanical moving parts), contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and contact with sharp objects.
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Wrapper, scale, pineapple core machine, pallet jack, pressure washer, crate opener, pricing gun; must be 18 year of age to use the following: knives, case cutter, power jack, trash compactor
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and within cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
Worcester's retail sector, including grocery stores like Roche Bros., shows steady demand for clerks due to the city's growing population and local consumer habits. Compared to other cities in Massachusetts, Worcester offers competitive opportunities but with a slightly slower turnover, favoring candidates with flexibility to work multiple locations.
While no formal certifications are mandatory for clerk positions in Worcester, familiarity with basic computer operations and compliance with Massachusetts health codes can set candidates apart. Employers appreciate clerks who understand local sanitation standards and customer service customs specific to the Worcester area.
To thrive as a clerk, sharpening customer interaction abilities is vital, alongside learning product knowledge, especially for perishables. Developing a keen eye for detail in inventory management and mastering basic tech tools like point-of-sale systems will enhance your efficiency and teamwork in dynamic retail environments.
Clerk positions often lead to supervisory roles such as shift lead or department manager. Gaining experience in inventory control and customer service can open doors to specialized areas like receiving clerk or office clerk jobs, broadening your skill set and increasing your value within retail or business office settings.
Retail clerks focus heavily on stocking, product presentation, and customer engagement, often in fast-paced environments. Office clerks, however, handle administrative duties like document processing and scheduling. The retail clerk role requires more physical activity and direct customer interaction, while office clerks emphasize organizational and clerical skills.
Roche Bros. values clerks who embrace a team-oriented mindset and uphold high standards of customer courtesy. The emphasis on fresh produce knowledge and sanitation adherence is notable, reflecting the company’s priority on quality and customer satisfaction, setting it apart from other general retail clerk positions in Worcester.
Roche Bros. offers flexible scheduling to accommodate clerks working at multiple stores, facilitating smooth transitions and consistent communication. They emphasize training and clear guidelines to help employees adapt to different store layouts and teams, ensuring clerks remain efficient and confident regardless of the location.
Hourly wages for clerks at Roche Bros. in Worcester range from $15.00 to $17.90, complying with Massachusetts pay transparency laws. This range is competitive within the local retail sector, reflecting factors like experience and qualifications, and aligns well with the cost of living and industry norms in the area.
Yes, Roche Bros. offers scheduling based on store needs, which can include part-time or varying shifts. This flexibility is ideal for candidates balancing other commitments, as the company supports workforce adaptability while maintaining consistent service standards across Worcester stores.
Clerks may encounter physically demanding tasks like lifting heavy products or working in cold storage areas. Being proactive about safety practices, pacing physical activity, and staying attentive to store sanitation rules helps reduce injury risks and maintain a healthy work environment in Worcester’s grocery retail context.