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Assistant Operations Manager | Full-Time | SeatGeek Stadium
Company : Dallas Convention Center
Location : Bridgeview, IL, 60455
Job Type : Full Time
Date Posted : 11 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Assistant Operations Manager is responsible for a wide range of tasks that ensure the smooth operation of dining establishments. They hire, train, discipline, and sometimes fire employees to maintain an effective workforce. Their duties also include ordering food, beverages, equipment, and supplies necessary for daily operations. They oversee food preparation and kitchen activities, inspect supplies, equipment, and work areas, and ensure compliance with health and food safety regulations. Additionally, food service managers handle customer complaints about food quality or service, schedule staff hours, assign duties, manage budgets and payroll records, and establish standards for personnel performance and customer service.
This role pays an annual salary of $65,000-$80,000.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).This position will remain open until December 31, 2025.Responsibilities
- Responsible for planning, coordinating, supervising, and performing Event Changeovers
- When requested assists/recommends hiring, performs training, scheduling, and supervision of changeover staff.
- Perform rink maintenance as assigned.
- Oversee all ice installation and maintenance of the ice and its equipment.
- Coordinate event logistics as assigned.
- Supervise operations staff for non-event tasks as assigned.
- Maintain and clean Changeover equipment and areas.
- Assist Director of Operations, Operations Manager, Event Manager and with projects as requested.
- Adhere to all Venue Management Policies and Procedures.
- Ensure staff complies with the requirements of the Occupational Health and Safety Act.
- Communicate “assigned task” status with the Operations Manager or Director of Operations (in Manager’s absence).
- Assist the Event Manager with all facets of Event Coordination.
- Assist the Operations Manager and Electrician with all facets of Audio/Video programming and development.
- Other duties as assigned by Operations Manager.
Qualifications
- High School Diploma or GED required.
- Experience with event changeovers & the general functions of the Operations Department
- Knowledge of supervisory principles, with emphasis in working with & training a “casual” staff.
- Previous ice maintenance and forklift driving experience is highly desirable.
- Knowledge of boilers, chillers, refrigeration and ice making helpful.
- Ability to climb stairs and lift 50 lbs., unaided.
- Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays, and extended number of consecutive days.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Dallas Convention Center offers a unique blend of venue management and event coordination, emphasizing hospitality and live entertainment excellence. Compared to other stadiums, this role integrates ice maintenance and changeovers, requiring hands-on technical skills alongside supervisory duties, creating a dynamic operational environment.
Managing a diverse team during high-pressure event changeovers demands quick decision-making and adaptability. Balancing staff training, scheduling, and compliance with safety standards while coordinating with multiple departments can test leadership skills uniquely in a large venue like SeatGeek Stadium.
Bridgeview’s vibrant event scene and venues like SeatGeek Stadium provide pathways from assistant roles to senior operations management, with potential to specialize in event logistics or technical maintenance. Networking within Oak View Group’s portfolio can also open doors to national venue management positions.
Salaries for this role range between $65,000 and $80,000 annually, reflecting the specialized skills in event changeovers and ice maintenance. Competitive compensation aligns with the cost of living in Bridgeview, IL, and includes benefits like health insurance and 401(k) plans.
Bridgeview features moderate competition for stadium operations roles due to the presence of notable venues. Candidates with experience in event logistics, ice rink maintenance, and supervisory skills tend to have an edge, especially when coupled with flexibility for varied shifts.
Bridgeview’s proximity to Chicago and accessible road networks ease daily commuting for stadium employees. However, early mornings and late evenings typical in stadium jobs may require personal transportation as public transit options can be limited during off-peak hours.
This position actively supports Oak View Group’s inclusive culture by fostering diverse team collaboration and ensuring equitable hiring and supervisory practices, enhancing innovation and service quality within venue operations at Dallas Convention Center.
Besides standard event coordination, this role involves specialized ice installation and rink maintenance, plus hands-on equipment oversight. These technical duties set it apart from typical stadium operations roles focused solely on event logistics or guest services.
Candidates should demonstrate supervisory experience, familiarity with event changeovers, and preferably ice maintenance skills. Flexibility for irregular hours and physical ability to handle equipment and heavy lifting are crucial for success in this fast-paced venue environment.
The role requires close coordination with event managers, electricians, and operations directors to align audio/visual setups, staffing, and equipment maintenance. Effective communication ensures timely changeovers and compliance with health and safety standards during events.