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Room Attendant (Short North Luxury)
Company : Highgate
Location : Columbus, OH, 43215
Job Type : Part Time
Date Posted : 8 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Le Meridien Columbus, The Joseph
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
- Able to work the within the hours of 8am-7pm as scheduled by your manager.
- Generally, the hours will be a variation of Monday - Saturday 8am-4:30pm / Sunday 9am-5:30pm.
- Must be able to work any day of the week.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant here involves frequent lifting up to 50 pounds and standing throughout shifts. This role suits individuals comfortable with physical tasks like carrying linens and cleaning supplies, ensuring guestrooms meet the high standards expected in a luxury setting.
Exceptional attention to detail, strong communication abilities, and efficiency in maintaining guestroom cleanliness distinguish top Room Attendants locally. Being courteous and proactive in reporting maintenance or missing items also enhances guest satisfaction in Columbus hotels.
Prior housekeeping experience is valued but not always mandatory. Demonstrating reliability, stamina, and excellent guest interaction skills can boost prospects for Room Attendants aiming to join Highgate’s team in Columbus.
Highgate emphasizes innovation and personalized guest service, so Room Attendants are expected to uphold meticulous cleanliness while embodying a forward-thinking approach to hospitality. This focus on quality and digital tools sets Highgate apart in Columbus.
Highgate offers pathways for advancement through training and exposure to diverse hotel brands. Room Attendants can leverage experience gained here to pursue supervisory roles or specialized hospitality positions within the company’s extensive portfolio.
Room Attendants in Columbus typically earn between $12 to $16 per hour, depending on experience and property prestige. Given the luxury market's demands, wages may trend towards the higher end, aligning with Highgate's standards for quality service.
The Short North district's vibrant urban environment means Room Attendants often encounter diverse guest needs and a fast-paced workflow. Adapting to this dynamic setting while maintaining impeccable room standards is key to success here.
Columbus's growing hospitality industry sustains steady demand for Room Attendants, especially in luxury hotels. This creates relatively stable employment opportunities, though candidates should be prepared to demonstrate flexibility and strong work ethic.
Expect to manage thorough cleaning of guestrooms, replenish supplies, handle lost and found items, and maintain public area tidiness. Efficiently restocking carts and promptly reporting maintenance issues are also vital to ensuring guest satisfaction.
While direct guest interaction varies, effective verbal and written communication skills are crucial for coordinating with supervisors and responding to guest requests, ensuring smooth service and a welcoming atmosphere in Highgate properties.