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Sales Associate, Robert Graham - Columbus Circle, NY
Company : Centric Brands Inc.
Location : New York, NY, 10019
Job Type : Full Time / Part Time
Date Posted : 10 January 2026
About Us
ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. Our Company offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.
This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.
Specific Responsibilities Would Include
SALES GENERATION:
- Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
- Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
- Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
- Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market
CUSTOMER SERVICE:
- Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
- Resolve all client problems and complaints quickly and effectively
- Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise
OTHER TRAITS:
- Is dedicated to meeting the expectations and requirements of internal and external customers.
- Gets first-hand customer information and uses it for improvements in products and services.
- Acts with customers in mind; establishes and maintains effective relationships with customers
Our Best Fit Candidate Would Have
- Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
- High School Diploma or equivalent
- A strong commitment to customer service and teamwork
- Excellent brand and product knowledge
- Flexibility to work a retail schedule which includes evenings, weekends, and holidays
- Ability to lift up to 50 pounds of merchandise
- Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
- Experience working in a sales-commission environment preferred
*This commission eligible position will receive a generous employee discount at Robert Graham.
Salary Range: $15.50-$22.00
At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include a base hourly range at the time of employment. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, bonus and other Centric Brands sponsored benefit programs.
Centric Brands is an Equal Opportunity Employer
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Frequently asked questions
Robert Graham’s sales associate position emphasizes deep product knowledge and cultivating a passionate sales culture, focusing on luxury apparel. Unlike standard retail roles, this job combines style expertise with customer relationship-building in a competitive NYC market, enhancing both sales skills and brand loyalty.
Daily tasks involve engaging customers with personalized service, supporting sales team motivation, managing merchandise knowledge, and assisting in store events. The role demands balancing sales targets with delivering an exceptional shopping experience in a high-end retail environment in New York.
Strong selling performance, at least two years in luxury or elevated contemporary brands, plus excellent communication and teamwork skills distinguish candidates. Familiarity with POS systems and flexibility to adapt to retail schedules, including peak hours, is essential for success in this competitive segment.
Employees enjoy a generous discount on Robert Graham merchandise, which is a valuable perk for fashion enthusiasts. Coupled with a competitive hourly wage and commission potential, Centric Brands offers a compelling package blending financial incentives with brand engagement.
New York City’s sales job market is highly competitive due to dense retail hubs and a diverse talent pool, requiring standout interpersonal skills and sales acumen. Columbus sees a steadier demand with less intense competition, offering different growth dynamics and localized customer engagement strategies.
Retail schedules often include evenings, weekends, and holidays, demanding flexibility. In NYC, commuting times and public transit accessibility also impact work-life balance. Candidates should prepare for dynamic shifts that accommodate both customer traffic peaks and team collaboration.
This wage band aligns well with NYC retail standards, especially for luxury brands offering commission opportunities. The variability reflects experience and performance, ensuring motivated associates can maximize earnings while benefiting from employee discounts and potential bonuses.
Centric Brands fosters growth by encouraging sales skill development and product mastery, promoting from within when possible. Associates gain exposure to brand events and local market strategies, creating pathways toward leadership roles and expanded responsibilities within the retail sector.
The role thrives on a collaborative environment where teamwork and customer-first attitudes prevail. Centric Brands promotes motivation through shared sales goals and recognizes individual contributions, cultivating a supportive culture that blends passion for fashion with professional development.
NYC’s diverse clientele and fashion-forward consumers demand associates who adapt quickly to trends and provide tailored service. Building local customer relationships and understanding neighborhood preferences enhance brand presence and drive sustained sales growth in this vibrant market.