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Director for Health Home Quality Improvement
Company : Essen Health Care
Location : Bronx, NY, 10461
Job Type : Full Time
Date Posted : 10 January 2026
Overview
At Essen Health Care our tagline is “Where Care Comes Together.”
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients (about half the population of Wyoming) annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
The Director for Health Home Quality Improvement is responsible for supervising the Health Home CMA’s quality initiatives and outcomes under the Vice President for Health Home. This senior leadership role involves developing and executing strategies to improve operational efficiency and service quality for all Health Home CMAs. The incumbent is also in charge of leading the Health Home quality department to constantly assess CMA’s compliance with health home policies and implementing proactive measures to maintain compliance.
Responsibilities
Qualifications
- MA, MS, MSW in Healthcare Administration, Public Health, Nursing, or a related field required
- PhD in a health-related field or DSW preferred
- 5 years’ experience in roles that involve managing quality and compliance processes in a healthcare setting
- Minimum of 3 years’ leadership experience in a healthcare setting
- License preferred but not required (LMSW, LCSW, LMHC, CPHQ)
- Experience with quality improvement frameworks like Six Sigma, Lean, or other continuous improvement methodologies
- Strong ability to analyze healthcare data and metrics to identify trends, gaps, and opportunities for improvement
- Knowledge of Health Home standards and practice preferred
- Knowledge of Health Management and Social Service programs preferred.
- Proficient with Microsoft 365 Office (PowerPoint, Excel, Word, etc.)
- Strong written and verbal communication skills
- Effective multi-tasking and time management skills
- Strong organizational skills and the ability to balance multiple priorities in a fast-paced environment
- Proficiency in Spanish and other languages preferred
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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Frequently asked questions
Leadership positions like Director for Health Home Quality Improvement drive patient care enhancements by shaping quality initiatives, ensuring compliance, and guiding teams across health home CMAs. Their strategic oversight directly impacts operational efficiency and healthcare delivery, fostering better outcomes in community-based care settings.
Certifications such as Certified Professional in Healthcare Quality (CPHQ), Lean Six Sigma, or specialized public health credentials provide valuable expertise. In Bronx healthcare, these credentials demonstrate mastery in quality frameworks and compliance, boosting leadership credibility and opening pathways for career growth in health home management.
Unlike general health service directors, this role focuses on supervising quality audits, spearheading compliance strategies, and analyzing health home-specific data. The director ensures health home CMAs meet stringent standards while advancing continuous improvement, balancing regulatory demands with patient-centered care innovations.
Essen Health Care emphasizes integrated, compassionate care, which requires the director to align quality initiatives with population health strategies. This synergy fosters innovative quality measures across multiple specialties, amplifying the director’s influence on both patient satisfaction and regulatory adherence within a diverse urban population.
Managing a large multispecialty group serving vulnerable Bronx communities demands addressing complex social determinants of health, language diversity, and high regulatory standards. The director must implement culturally competent quality strategies while navigating rapid organizational growth and multifaceted clinical services.
Bronx health initiatives increasingly focus on integrating telehealth services and addressing social determinants like housing and nutrition. Awareness of these trends enables leaders to tailor quality improvement plans that resonate locally, enhancing compliance and patient outcomes in underserved urban populations.
The Bronx shows growing demand for specialized health home quality leadership due to its large underserved populations and expanding care networks. While New York City overall is competitive, Bronx-focused roles often emphasize community health expertise and bilingual skills, slightly differentiating the candidate pool.
Salaries for this senior healthcare leadership role in the Bronx generally range from $110,000 to $140,000 annually, reflecting local cost of living and the complexity of managing quality across diverse patient populations. Compensation aligns with experience, certifications, and organizational scale.
Essen Health Care fosters continuous learning through access to quality improvement frameworks, leadership training, and collaboration with diverse clinical divisions. Directors benefit from a culture emphasizing innovation and multidisciplinary teamwork, enhancing their ability to implement impactful care strategies.
This role uniquely combines oversight of a large, multispecialty network with a strong focus on population health and equity in the Bronx. Essen’s commitment to integrating telehealth and home-based care models requires directors to excel in adaptive quality management tailored to complex urban healthcare environments.