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Services For The Underserved

Assistant Program Director

Company : Services For The Underserved

Location : New York, NY, 10018

Job Type : Full Time

Date Posted : 11 January 2026

Min

USD $50,000.00/Yr.

Max

USD $50,000.00/Yr.

Position Overview

Do you have a passion for helping others? Do you have what it takes to promote Services for the Underserved’s (S:US) mission of transforming the lives of New Yorkers with life circumstances marked by homelessness, poverty, disabilities, addiction and mental health challenges?

If this sounds like you, apply for a fulltime Assistant Program Director (APD) position at S:US!

You will be joining a dedicated workforce of 2,400 employees serving over 37,000 individuals and families in New York City. S:US is committed to providing you with every opportunity to learn and grow professionally, and find a career path. The ideal candidate will have passion for working with people with intellectual/developmental disabilities. Services are provided in OPWDD-certified programs throughout New York City .

                   This position is located at our Barbey IRA located on Barbey Streeet  in Brooklyn,New York

The Assistant Program Director (APD) is responsible for ensuring our individuals have the supports and resources necessary to live meaningful lives, and that they align with their needs and aspirations within both their respective homes and communities.ESSENTIAL DUTIES & RESPONSIBILITIES:

Promotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs.

·         Manage the holistic healthcare, nutrition, and wellness of individuals including tracking appointments, communicating with the CMS, Nurse, relevant doctors and managers.

·         Ensures the coordination of all recreation and other community activities that promotes the participation and independence of individuals.

·         Encourages the independence of individuals and promotes relationship building within the community and with natural supports.

·         Manages and directs the overall flow of the shift including assigning staff to appropriate individual ratios.

·         Supervise staff (DSPs and Shift Supervisors), while promoting learning and development by providing continual coaching and mentoring.

·         Role model the necessary behaviors that support independence and the aspirational desires of the individuals.

·         Ensures that health and safety requirements are observed including maintaining a stimulating and comfortable physical environment.

·         To facilitate individuals’ participation in recreational activities and medical appointments, coordinates all transportation activities for the residence. 

·         Manage the personal property of individuals and their ability to access personal items.

·         Ensures compliance with regulatory agencies within mandatory time frames.

·         Supports the mission, vision, values of S:US. Additional responsibilities as deemed necessary by Program Director or designee

The salary for this position : Minimum Salary:$50K, Maximum Salary: $53K

Benefits Overview:

We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

·         Associate’s Degree in a related field and/or five years’ experience in ID/DD or related supervisory/management experience  in a residential setting.

·         Effective written and oral communication skills

PREFERRED QUALIFICATIONS & SKILLS

·         AMAP; SCIP-R; CPR & First Aid is needed, but not required.

  • Note: S:US will provide on-the-job training for such certifications.·         Behavior Tech Training preferred.  

Computer skills (e.g. MS Office suite and Windows

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

 

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID

2025-17311

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Frequently asked questions

In New York, especially at Services For The Underserved, the Assistant Program Director position focuses heavily on supporting vulnerable populations like those facing homelessness and disabilities, requiring a deep understanding of local community resources and regulatory standards unique to NYC's social services landscape.

Effective communication, compassionate supervision of direct support staff, and the ability to coordinate multifaceted healthcare and community activities are vital. Managing compliance within OPWDD-certified programs also demands a strong grasp of regulatory frameworks and person-centered leadership.

While certifications like AMAP, SCIP-R, CPR, and first aid are preferred, many employers, including Services For The Underserved, offer on-the-job training. Familiarity with behavior technician training can further enhance readiness for this role in a specialized NYC setting.

The demand for qualified leaders in social services is robust due to NYC’s complex needs. However, competition remains moderate, with candidates who have supervisory experience in residential settings and relevant certifications standing out in this mission-driven market.

The position offers a salary between $50,000 and $53,000 annually, reflecting the nonprofit sector's standards in NYC. This compensation is complemented by benefits like medical insurance, retirement plans, and paid time off, typical for comprehensive social service roles.

S:us provides ongoing professional development opportunities, coaching, and mentorship designed to enhance leadership skills and program management expertise. This focus on continuous quality improvement helps Assistant Program Directors build rewarding career paths within the organization.

Situated in Brooklyn’s Barbey residence, the role emphasizes promoting individual independence through participation in local recreational and community activities, fostering relationship-building and natural support networks tailored to the neighborhood’s diverse population.

Challenges include managing multiple healthcare appointments, liaising with medical staff and caregivers, and ensuring compliance with health and safety regulations, all while supporting residents’ personal goals and navigating NYC’s dynamic healthcare environment.

Building expertise in team supervision, person-centered care planning, regulatory compliance, and effective communication are crucial. Additionally, proficiency with MS Office and familiarity with behavior support techniques increase effectiveness in managing complex residential programs.

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