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Shift Engineer
Company : Highgate
Location : Boston, MA, 02134
Job Type : Full Time
Date Posted : 4 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Overview
Step into the future of hospitality at The Atlas Hotel.
The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration and hospitality intersects with thought leadership.
Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first.
The Shift Engineer is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.
Responsibilities
- Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
- Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
- Take required readings on equipment.
- Test cooling tower and record readings.
- Replace and program televisions as needed.
- Replace light switches, receptacles, light bulbs and fixtures.
- Perform furniture repair.
- Replace and repair pumps.
- Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
- Understand and be able to read blueprints and wiring diagrams.
- Trace and repair all types of water lines.
- Troubleshoot and repair kitchen equipment.
- Maintain repair and preventive maintenance records.
- Perform and maintain work to local, state and Federal codes.
- Test, clean and repair swimming pools and spas.
- Paint designated areas.
- Repair and finish sheet rock.
- Repair all types of wall coverings.
- Repair and program hotel electronic lock system.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least one year of progressive experience in a hotel or related field preferred.
- Trade school and/or College course work in related field helpful.
- Flexible and long hours sometimes required.
- Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly courteouse and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
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Frequently asked questions
Boston's unique climate and historic building infrastructure often require Shift Engineers to handle diverse HVAC and plumbing issues, especially in older properties. Navigating city-specific codes and seasonal demands means engineers here must adapt quickly, making local experience a strong asset.
Certifications such as EPA 608 for HVAC handling or local plumbing licenses can significantly boost employability in Boston. Given the city's regulatory environment, employers often value credentials that demonstrate compliance with Massachusetts state standards and safety codes.
Mastery of HVAC maintenance, electrical troubleshooting, and plumbing repairs is essential. Additionally, skills in reading blueprints, programming electronic locks, and preventive maintenance scheduling help ensure smooth operations in high-end hospitality settings.
Many Shift Engineers progress to senior engineering positions or facilities management roles. Gaining expertise in digital building management systems and leadership skills can open doors to overseeing multiple properties or moving into operational engineering leadership.
Balancing urgent repairs, routine preventive maintenance, and guest service requests demands sharp prioritization. Shift Engineers must quickly assess issues like HVAC breakdowns versus minor electrical fixes, ensuring minimal disruption while maintaining safety and comfort.
Highgate's emphasis on innovation and digital tools means engineers will engage with advanced revenue management and facility optimization systems. Employees should be prepared for a dynamic environment where technical skills intersect with high hospitality standards.
Highgate invests in continuous learning through mandatory trainings, cross-departmental exposure, and access to industry-leading technical resources. This approach helps Shift Engineers stay updated with evolving hospitality technologies and safety regulations.
Shift Engineers in Boston typically earn between $22 to $30 per hour, influenced by experience and specific hotel brand standards. Highgate’s compensation aligns with market rates, often supplemented by benefits reflecting the demanding nature of shift work.
Engineers prioritize rapid diagnostics and discreet interventions, utilizing their extensive technical training to resolve issues swiftly. Maintaining courteous communication and minimizing noise or disruptions are key to preserving guest satisfaction during off-hours.
Candidates must be ready for physically intensive tasks like lifting heavy equipment (up to 100 pounds), climbing, and prolonged standing. The job also requires fine motor skills for repairs and troubleshooting across various mechanical and electrical systems.