Risevoic
Workers Comp Claims Representative
Company : Nautilus Insurance Company
Location : Glen Allen, VA, 23060
Job Type : Full Time / Part Time
Date Posted : 6 January 2026
Company Details
Berkley Mid-Atlantic Insurance Group is a member of W. R. Berkley Corporation, one of the largest commercial lines property casualty insurance holding companies in the United States. With the resources of a large Fortune 500® corporation and the ability to operate with the closeness and flexibility of a small company, we exclusively work with select independent agents to ensure the future of business.
Company URL: https://www.wrbmag.com/
The company is an equal opportunity employer.
Responsibilities
As a Workers’ Compensation Claims Representative, you will play a critical role in maintaining these standards by providing quality claim handling and superior service to our customers, while also engaging in indemnity and expense management. Success in this position will be driven by combining your experience in Workers’ Compensation claims management with excellent communication and critical reasoning.
- Investigate, evaluate, reserve, negotiate and resolve Workers Compensation claims in multiple jurisdictions and in accordance with Best Practices.
- Promptly manage claims by completing essential functions including contacts, investigations, damages development, evaluation, reserving, and disposition.
- Regularly handle claims involving complex coverage issues and severe injuries.
- Develop action plans and handle the claims from assignment to early conclusion.
- Review incoming mail daily, responding as needed to bring the claim to a prompt fair conclusion and seeking supervision as needed.
- Work closely with medical management as needed
- Prepare large loss reports as needed to include updated action plan and recommended reserves.
- Maintain a current diary on outstanding claims.
- Provide direction and guidance to defense attorneys and other experts while controlling expenses.
- Meet or exceed specific objectives for service, quality, and reserving standards and other measurable performance items.
- Perform other duties as assigned by the Claims Management.
Qualifications
- 5+ years of experience in a workers’ compensation claims position
- CPCU, SCLA or AIC designation is a plus.
- Working knowledge of current state and local workers’ compensation laws preferred
- Experience in handling multiple jurisdictions is a plus
- Proven ability to identify and address coverage issues, complete investigations to determine exposure, set timely reserves, and develop detailed action plans.
- Excellent communication and negotiation skills.
- Computer proficiency and working knowledge of Microsoft Office products.
- Experience with Guidewire claims management system is a plus.
- 4-year college degree or equivalent work experience required.
Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Sponsorship Details
Sponsorship not Offered for this RoleRelated Jobs
Senior Workers' Compensation Claims Representative
Nautilus Insurance Company
Rocky Hill, CT
Top trending job titles hiring now
Frequently asked questions
Certifications like CPCU, SCLA, or AIC significantly enhance a Workers Comp Claims Representative’s proficiency, especially in Glen Allen’s competitive insurance market. These credentials deepen understanding of claims management, state laws, and negotiation tactics, making candidates stand out for roles at companies like Nautilus Insurance Company.
Daily tasks include investigating claims, evaluating damages, reserving funds, and negotiating settlements. Representatives also coordinate with medical management and legal teams to manage complex injuries, ensuring claims are resolved efficiently while balancing cost control and customer service.
Experienced claims representatives often advance to roles like Claims Supervisor, Claims Manager, or specialize in large loss and complex claims handling. Some pursue designations or transition into underwriting or risk management within the insurance industry.
Yes, navigating varying state laws and local regulations demands detailed legal knowledge and adaptability. Claims involving multiple jurisdictions require careful coordination to ensure compliance and accurate reserving, which is essential for maintaining claim integrity and company standards.
Nautilus Insurance Company leverages the resources of a Fortune 500 parent while maintaining agile service tailored to independent agents. Their focus on combining expert claims management with superior customer service sets them apart in the Glen Allen insurance landscape.
The company encourages obtaining industry certifications and provides access to advanced claims management systems like Guidewire. Employees benefit from a collaborative environment and robust benefits, fostering continuous skill enhancement and career growth.
In Glen Allen, VA, Workers Comp Claims Representatives typically earn between $55,000 and $75,000 annually, depending on experience and credentials. Nautilus Insurance Company offers competitive compensation aligned with local market trends and role complexity.
Glen Allen’s growing commercial insurance sector fuels steady demand for skilled claims professionals, especially those experienced in workers’ compensation. Candidates with multi-jurisdictional expertise and certifications tend to have an advantage amid increasing regional competition.
Currently, the position at Nautilus Insurance Company is based in Glen Allen, VA, with no remote sponsorship offered. The role requires onsite collaboration, particularly for handling complex claims and coordinating with local medical and legal experts.
Effective communication is vital for negotiating settlements, coordinating with defense attorneys, and liaising with medical professionals. Clear, timely interactions ensure claims progress smoothly, reduce disputes, and enhance customer satisfaction.