Customer Service Representative (Part-Time)

Working the 1:00 am to 6:00 am shift in Des Plaines means fewer traffic delays, but public transit options may be limited at those hours. Many part-time customer service reps rely on personal vehicles or ride-sharing, making it crucial to plan ahead for safe, timely arrivals in this suburban Illinois community.

Des Plaines has experienced steady demand for part-time customer service roles, especially in logistics sectors like Dayton Freight. The city's proximity to Chicago boosts opportunities, with employers valuing candidates who can manage fast-paced, early shifts. Job seekers should act promptly due to competitive local hiring trends.

Mastering Microsoft Office and efficient keyboarding is essential for handling Dayton Freight’s data entry and billing tasks. Additionally, proficiency in managing high call volumes and precise communication is critical, ensuring smooth coordination with drivers, customers, and interline partners.

Prior exposure to high-pressure settings sharpens multitasking and attention to detail, vital for managing freight inquiries and urgent shipment requests. For Dayton Freight, this experience enables representatives to maintain professionalism and accuracy during early morning shifts, boosting customer satisfaction.

Dayton Freight offers quick advancement opportunities, even for part-time reps. Demonstrating exceptional communication skills and reliability during the 1:00 am to 6:00 am shift can lead to roles with greater responsibility, potentially transitioning into full-time positions or supervisory duties.

The company emphasizes a customized training program designed to acclimate reps to their specific duties, including freight documentation and internal communications. This approach ensures part-time employees efficiently handle customer inquiries and support drivers, fostering a people-centered work culture.

Beyond competitive weekly pay starting at $18/hour, Dayton Freight provides part-time staff with paid holidays, vacation days, and a comprehensive benefits package including health, dental, vision, and 401(k). This robust offering is notable for part-time roles in the local freight sector.

Yes, representatives may assist with payroll processing, freight reports, billing, and filing, contributing to operational efficiency. These additional responsibilities demand strong attention to detail and familiarity with data management, enhancing the role’s scope beyond typical customer support.

Starting pay is around $18.00 per hour at Dayton Freight, reflecting competitive wages for part-time customer service roles in the Des Plaines freight industry. Actual pay may vary based on experience, with opportunities to increase earnings through advancement or additional responsibilities.

Dayton Freight combines a positive, people-focused environment with modern facilities and specialized training, setting it apart from competitors. The early-morning shift and comprehensive benefits for part-time staff also provide unique advantages compared to other customer service jobs in the Des Plaines area.