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Medical Assistant Coordinator
Company : Essen Health Care
Location : Bronx, NY, 10451
Job Type : Full Time
Date Posted : 12 January 2026
Overview
Company Overview: At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Position Title: Medical Assistant/ Clinical Care Coordinator
Job Summary: The MA/ Clinical Care Coordinator plays a vital role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.
Responsibilities
Clinical Support:
- Perform patient triage to assess and prioritize medical needs.
- Assist healthcare providers with in-house procedures such as EKGs and PFTs.
- Ensure examination areas are sterile, organized, and properly equipped.
- Sterilize and autoclave medical instruments; uphold infection control protocols.
- Track and manage inventory of medical supplies; ensure adequate stock.
- Maintain accurate documentation for equipment usage and procedures.
Care Coordination & Patient Advocacy:
- Build and maintain positive relationships with patients, caregivers, and care teams.
- Conduct in-person assessments to evaluate medical and social needs.
- Develop and implement individualized care plans in collaboration with providers.
- Promote timely access to care and increase preventive care utilization.
- Schedule medical appointments and coordinate transportation.
- Educate patients on community resources and refer as needed.
- Act as a point of contact, advocate, and resource for patients and families.
- Maintain detailed, up-to-date patient records and coordination logs.
Qualifications
Qualifications
- Certification as a Medical Assistant (CMA or RMA) required.
- College Degree
- Experience in patient care coordination, case management, or community health.
- Strong understanding of infection control and clinical protocols.
- Excellent interpersonal, communication, and organizational skills.
- Ability to work collaboratively across clinical and administrative teams.
Preferred Skills:
- NHA Certification (e.g., CCMA/CMA – Certified Clinical Medical Assistant)
- Computer savvy – Word, Excel, PowerPoint, Adobe
- Bilingual Spanish strongly preferred
Pay Rate: $22.00-$25.00
Location: Required to be in Bronx-based office location 5 days a week
Equal Opportunity Employer
ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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Frequently asked questions
A Medical Coordinator in Bronx clinics like Essen Health Care orchestrates patient triage, schedules appointments, and liaises between medical staff and patients to minimize wait times. Their role is pivotal in maintaining an organized clinical environment, ensuring timely care delivery tailored to the community’s needs.
Unlike standard Medical Assistants, Medical Assistant Coordinators blend clinical support with care management, coordinating health and social services. They not only assist with procedures but also develop personalized care plans and advocate for patient access to diverse medical resources.
The Bronx has a high demand for Medical Coordinators due to its dense, underserved population requiring comprehensive healthcare. Competition centers on candidates with bilingual skills and care coordination experience, especially those familiar with population health models employed by groups like Essen Health Care.
Bronx employers typically require CMA or RMA certification, with preferred credentials including CCMA or NHA certifications. Additionally, bilingual Spanish proficiency greatly enhances a candidate’s desirability given the local population’s linguistic diversity.
Essen Health Care fosters growth by integrating coordinators into multidisciplinary teams offering specialties from psychiatry to endocrinology. Employees gain exposure to telehealth and in-home care programs, equipping them with broad clinical and administrative expertise essential for advancement.
Coordinators at Essen face complexities stemming from culturally diverse, underserved patients requiring tailored care plans. Balancing in-person and telehealth services in a high-volume urban setting demands strong organizational skills and bilingual communication to bridge health disparities effectively.
Essen Health Care’s $22-$25 hourly wage aligns competitively with Bronx healthcare coordinator salaries, reflecting local cost of living and demand for bilingual, certified professionals. This range supports retention of skilled staff in a market where care coordination expertise is increasingly valued.
Proficiency in Microsoft Office tools and familiarity with electronic health records enhance efficiency in scheduling, documentation, and care coordination. Essen values coordinators who can navigate both clinical software and telehealth platforms to optimize patient management.
Spanish fluency enables coordinators to communicate directly with a large segment of Bronx patients, ensuring clearer explanations of care plans and resources. This linguistic capability improves patient trust and adherence to medical advice in an ethnically diverse community.
Beyond clinical tasks, coordinators manage inventory, oversee infection control protocols, and coordinate transportation for patients. They also maintain detailed records and act as liaisons among patients, caregivers, and multidisciplinary teams to support holistic care delivery.