Risevoic
Office Assistant
Company : Catholic Health Initiatives
Location : Magnolia, TX
Job Type : Full Time
Salary : 16.91-23.88 HOUR
Date Posted : 13 January 2026
Job Summary and Responsibilities
Under general supervision, performs front office processes associated with patient check-in, check-out, scheduling, referrals, and electronic medical records. Administers and supports the clinic's billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements.
Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance.
Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.
Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service.
Collect patient responsibility payments, and answer routine patient insurance and billing inquiries.
Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules.
Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.
Coordinate scheduling with that of the practitioners’ schedules to ensure proper coverage of patient appointments and out-of-office calls.
Retrieve, file, and maintain charts and medical record documentation according to office protocol; coordinate copies of medical documentation with physician charges to support billing to third-party payers.
Manage the flow of interdepartmental, outgoing, and incoming mail.
Communicate requests and provide medical information to and from patient care providers in strict accordance with HIPPA and all policies and procedures.
Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
Job Requirements
Education & Experience
High School Diploma/GED
2 years related experience in a healthcare environment preferred
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
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Frequently asked questions
In Magnolia’s healthcare offices, an Office Assistant juggles patient check-ins, insurance verifications, and medical records management. They streamline appointments and support billing tasks, ensuring compliance with HIPAA and clinic protocols, which keeps daily operations efficient and patient-focused.
Beyond standard clerical abilities, effective Office Assistants in Magnolia demonstrate strong communication, knowledge of medical billing, electronic health records expertise, and familiarity with insurance processes. These skills enable smooth patient flow and accurate documentation within busy healthcare environments.
Yes, many Office Assistants in Magnolia leverage their healthcare experience to advance into roles like Medical Office Manager or Health Information Technician. Gaining certifications or further education in medical administration or billing can significantly broaden advancement opportunities.
At Catholic Health Initiatives, Office Assistants must balance high patient volumes with meticulous compliance to healthcare regulations. Navigating complex insurance authorizations and coordinating multidisciplinary communication requires adaptability and attention to detail within their workflow.
Catholic Health Initiatives offers tailored onboarding and ongoing education focused on electronic medical record systems, insurance protocols, and HIPAA regulations. This training equips Office Assistants to efficiently manage patient administration and billing responsibilities with confidence.
Office Assistants in Magnolia typically earn between $32,000 and $40,000 annually, depending on experience and specific healthcare expertise. Those with specialized skills in medical billing or electronic records often command salaries at the higher end of this range.
Magnolia’s healthcare industry shows steady demand for Office Assistants, driven by expanding clinics and patient services. While competition exists, candidates with healthcare experience and familiarity with electronic medical records tend to stand out in local hiring.
A frequent misunderstanding is that Office Assistants only handle basic clerical work. In reality, they play a crucial role coordinating insurance, managing confidential patient data, and ensuring regulatory compliance, which requires specialized knowledge beyond typical administrative duties.
Certifications such as Certified Medical Administrative Assistant (CMAA) or training in electronic health record systems can greatly enhance job prospects in Magnolia. These credentials demonstrate proficiency in healthcare office operations, making candidates more attractive to employers.
Catholic Health Initiatives emphasizes compassionate community care alongside administrative precision, requiring Office Assistants to not only manage standard office tasks but also engage empathetically with vulnerable populations. This dual focus creates a uniquely holistic workplace experience.