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Housekeeping Supervisor PM Shift| Full Time
Company : Omni Amelia Island Resort
Location : Frisco, TX, 75033
Job Type : Full Time
Date Posted : 14 January 2026
Location
THE MODERN HOME OF AMERICAN GOLF
Discover The Modern Home of Golf at our Frisco resort & spa.
At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you’re planning your next golf trip or a once-in-a-lifetime family vacation, you’ll always remember your stay at Omni PGA Frisco Resort & Spa.
Job Description
Omni PGA Frisco Resort is seeking a Housekeeping PM Supervisor (Full Time) to join our team. Omni Frisco PGA Resort will provide north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.
This team member will ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards.
Responsibilities
- Inspect the cleaning and servicing of guestrooms and public areas.
- Assign special projects as directed by the Director of Housekeeping.
- Report any needed repairs or discrepancies of guest rooms.
- Ensure that all Guest Room Attendants have appropriate supplies and linens.
- Assist in the cleaning of guest rooms when necessary.
- Assist in processing Mid-day and PM room status reports.
- Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
- Ensure that linen closets on guest room floors are completely stocked.
- Maintain supply cage stock, neat and clean at all times.
- Must have all guest rooms punched in via the phone after completion.
- Ensure VIP rooms are inspected ASAP.
- Ensure check out/vacated rooms are a priority.
- Knowledge of hotel, facilities and events.
- To ensure hotel, guest and associates are maintained in a safe and secure environment.
- Close department each night, ensuring the morning shift is properly set up for next day.
Qualifications
- Ability to maintain 4-Diamond level cleanliness standards.
- Bilingual (Spanish) Preferred
- Ability to work with management on special projects.
- Strong attention to detail with a sense of urgency as required.
- Must be able to communicate effectively both verbally and written.
- Must be able to lift a minimum of 50 lbs.
- Must be able to push or pull a minimum of 75 lbs.
- Must be ale to stand/walk for entire shift.
- Must be able to communicate via radio and phone as needed.
- Musgt be able to work PM shift.
- Must be able to work a flexible schedule including holidays and weekends.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
This PM Shift supervisor role involves overseeing evening cleaning operations, ensuring 4-diamond standards are met across guestrooms and public areas. Unlike standard housekeeping jobs, it requires leadership during peak night hours, prioritizing checkout rooms, and coordinating with management for smooth shift transitions, especially in a luxury resort setting.
Key skills include strong attention to detail, effective communication in both English and preferably Spanish, ability to handle physical demands like lifting 50+ lbs, and multitasking between inspections, supply management, and team coordination. Familiarity with hospitality standards and guest service expectations in upscale resorts is critical.
Yes, supervisors often progress into assistant manager or departmental leadership roles by demonstrating operational excellence, team leadership, and adaptability in high-end hospitality environments. Omni's expansive resort amenities provide diverse experience, enhancing career advancement potential within the hotel industry.
Omni Amelia Island Resort expects supervisors to uphold meticulous cleanliness aligned with its four-star/four-diamond rating. Supervisors conduct thorough inspections, manage linen and supply organization, and quickly prioritize VIP and checkout rooms to ensure guests experience impeccable standards every evening.
Frisco’s booming hospitality sector, fueled by resorts like Omni PGA, has increased demand for supervisory housekeeping roles, offering more openings than many smaller Texas cities. The area's rapid growth and tourism make these positions highly sought after yet accessible for qualified candidates.
Given Frisco's suburban layout, many employees rely on personal vehicles. The resort’s location near major highways facilitates reasonable commutes, though evening shifts may benefit from carpooling or flexible hours to optimize travel time during off-peak traffic.
Salaries typically range between $38,000 to $48,000 annually, considering full-time evening supervisory duties in a luxury resort. Compensation reflects the role’s physical demands, leadership responsibilities, and the resort’s upscale service standards within the Frisco job market.
The PM supervisor is pivotal in setting evening operational tone, guiding attendants to meet high cleanliness benchmarks, and swiftly addressing room readiness. Their leadership directly influences guest impressions during checkouts and late arrivals, fostering a positive, efficient team environment.
Supervisors must manage a larger property with multiple pools, dining outlets, and event spaces, demanding precise coordination. Evening shifts require balancing urgent turnover of rooms with detailed inspections while maintaining staff morale in a dynamic resort atmosphere.
Omni integrates luxury service principles, requiring supervisors to enforce strict 4-diamond cleanliness and prompt VIP room readiness. The role also involves collaboration with event and spa teams, reflecting the resort’s comprehensive guest service approach beyond traditional housekeeping.