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Performance Improvement Specialist
Company : Shriners Children's Florida
Location : Honolulu, HI, 96826
Job Type : Full Time
Date Posted : 8 January 2026
Company Overview
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.
Join our Shriners Children's Hawaii 'Ohana! We are proud of providing the highest quality care to Hawaii's Keiki for almost 100 years. Shriners Children's Hawaii treats children with neuromusculoskeletal conditions throughout the Pacific Basin regardless of the family's ability to pay. Become a part of our specialized care staff and help us transform lives together.
Job Overview
The Performance Specialist is responsible for assisting the Performance Improvement /Risk Management in collecting and reporting performance metrics, implementing development programs, and collaborating with managers and the Medical Staff to drive continuous improvement and ensure alignment with business goals.
The pay range for this position is $26.40 - $39.60 per hour, commensurate on years of experience.
Responsibilities
- Process Analysis: Evaluate existing workflows, systems, and processes to pinpoint areas for improved efficiency and effectiveness.
- Data Collection and Analysis: Gather and analyze performance metrics and key performance indicators (KPIs) to quantify problems, track progress and update dashboards.
- Solution Development: Work with cross-functional teams to develop practical solutions, which may include process redesign or the implementation of new technologies.
- Continuous Improvement: Lead or participate in projects using methodologies such as Lean Six Sigma, or RCA (Root Cause Analysis) to achieve ongoing enhancements in patient safety.
- Training and Documentation: Create and deliver training materials, standard operating procedures (SOPs), and other documentation to support successful adoption of optimized processes.
- Reporting: Prepare and assist in presenting reports on project performance, findings, and recommendations to leadership and other relevant committees.
This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.
Qualifications
Education:
-High School Diploma / GED - Preferred
-Associate or bachelor’s degree in nursing, Business, or related field - Preferred
Additional Experience Information:-Minimum three (3) years previous medical records experience preferred, especially Epic.-Proven experience in process improvement, or related roles-Methodologies: Proficiency with process improvement methodologies like Lean, Six Sigma, RCA, PDCA.
-Analytical Skills: Ability to collect, interpret, and analyze data to identify trends, root causes, and opportunities for improvement. Attention to detail.
-Communication: Excellent interpersonal and communication skills to collaborate with teams, influence stakeholders, and facilitate change.
-Technical Proficiency: Familiarity with process mapping tools and potentially process automation or other technology solutions.
-Time Management: Strong organizational and time management skillsRelated Jobs
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Frequently asked questions
In Honolulu's healthcare scene, a Performance Improvement Specialist typically conducts detailed process analyses to identify bottlenecks and applies methodologies like Lean Six Sigma to optimize patient care workflows. This role emphasizes data-driven solutions that suit the unique cultural and operational aspects of Hawaii’s medical environment.
Mastery in process improvement tools such as root cause analysis and PDCA cycles, paired with strong analytical capabilities and communication skills, are crucial. Additionally, familiarity with healthcare data systems like Epic and the ability to collaborate across multidisciplinary teams enhance effectiveness in this role.
Professionals can advance into roles like Performance Operations Manager or Quality Improvement Director, often leading larger teams or strategic projects. Gaining certifications in Lean or Six Sigma and expanding expertise in healthcare analytics typically accelerates upward mobility within clinical quality domains.
Certifications like Lean Six Sigma Green Belt or Black Belt are highly valued, reflecting proficiency in process optimization. Additionally, credentials related to healthcare quality, such as Certified Professional in Healthcare Quality (CPHQ), can boost a candidate's appeal in Honolulu’s competitive medical job market.
Shriners Children's Hawaii emphasizes a compassionate, family-oriented care approach, intertwining performance improvement with pediatric specialty care. The specialist’s impact extends beyond metrics, fostering innovations that directly enhance children's neuromusculoskeletal treatments across the Pacific basin.
The organization offers a collaborative learning environment grounded in evidence-based practices, along with access to tuition reimbursement and comprehensive benefits. This supportive culture encourages continuous skill enhancement in quality improvement methodologies tailored to pediatric healthcare.
In Honolulu, a Performance Improvement Specialist can expect hourly pay ranging approximately from $26.40 to $39.60, depending on experience and qualifications. This reflects the local demand for healthcare quality experts who drive operational excellence in specialized clinical settings.
Yes, candidates with hands-on experience in medical records, especially familiarity with Epic systems, are sought after. This expertise supports accurate data collection and analysis, which is vital for continuous improvement initiatives in Hawaii's healthcare facilities.
While Honolulu's market is smaller, demand remains strong due to the region's unique healthcare needs and aging infrastructure. Specialists who combine technical skills with cultural competence tend to stand out in this specialized, moderately competitive market.
Daily activities often include evaluating workflows, collecting performance metrics, facilitating cross-departmental collaboration, and developing training materials. These efforts culminate in actionable insights that help reduce risks and improve care outcomes in pediatric specialty settings.