Banquet Set Up Houseperson Supervisor FT
Company : Omni Amelia Island Resort
Location : Hot Springs, VA, 24445
Job Type : Full Time / Part Time
Date Posted : 2 January 2026
Location
The Omni Homestead Resort & Spa
Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Job Description
To ensure the function room is set according to guest expectation and Omni Standards. To set up, tear down, and clean all space associated with banquets and conventions.
Responsibilities
Essential Duties:
- Ensure Function Rooms are cleaned Prior to Set-up.
- Sets equipment to Daily Work Sheet specifications. Be able to follow instructions on Banquet Event Orders.
- Provides required amenities, as dictated by Banquet Department Standards / Follow Standard Operating Procedures.
- Refreshes meeting rooms during meal and coffee breaks.
- Breaks down meeting rooms as soon as possible after end of function.
- Completes Special Projects as directed by department management /Attend Banquet event order meetings and Preconvention meetings.
- Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites.
- Caring for the equipment.
- Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
Tools and Equipment:
- Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil
Working Environment:
- Interior & exterior (Casino Lawn, Driving Range, Mt. Vernon Lawn) of hotel, in the restaurant, lounge and kitchen areas, with exposure to extreme temperatures.
- Exposure to Food and Beverage hazardous cleaning chemicals.
- Exposure to food items and beverages.
Qualifications
- Previous banquet and event set up experience, preferred.
- Previous hospitality/customer service experience, preferred.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by radio.
- Ability to work cohesively with co-workers both within and outside of your department.
- Ability to think clearly, quickly and make concise decisions.
- Ability to prioritize, organize and follow up in a fast-paced environment.
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Must be able to stand and walk for an extended period of time or for an entire shift.
- Must be able to work flexible shifts including nights, weekends, and holidays and evenings.
- Must be able to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
*This position is a full-time, on-site position with no work from home flexibility.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.
All Full-Time, Year-Round Employees of The Homestead receive medical, dental, and vision insurance options, in addition to resort-specific discounts on dining, rooms, retail, and activities. Join our team today!
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
This supervisory position ensures banquet areas meet Omni’s high standards by coordinating setup, maintenance, and teardown efficiently. Their leadership directly impacts guest satisfaction and smooth event flow, reflecting the resort's commitment to exceptional southern hospitality and memorable experiences.
Beyond physical setup, this supervisor must excel in team coordination, quick problem-solving, and clear communication. Leadership in managing event logistics and adapting to dynamic schedules sets this role apart in the hospitality industry.
Starting in this supervisory post can lead to roles like Banquet Manager or Event Coordinator, especially in Virginia’s resort-heavy market. Building expertise here paves the way for managing larger teams or moving into event planning and operations.
Omni Amelia Island Resort offers comprehensive training and a collaborative environment that empowers supervisors. Access to resources and clear operating procedures helps them execute banquet setups while upholding the brand’s service excellence.
Full-time employees enjoy medical, dental, and vision insurance, plus resort discounts on dining and activities. These perks enhance job satisfaction for supervisors committed to supporting exceptional guest experiences.
Salaries generally range from $28,000 to $36,000 annually in Hot Springs, reflecting local cost of living and hospitality market demand. Experience and Omni’s reputation can influence compensation within this bracket.
While hospitality thrives seasonally in Hot Springs, banquet supervisor positions remain moderately competitive due to the resort-driven economy. Candidates with prior event setup experience and strong communication skills have an advantage locally.
Though not mandatory, certifications in hospitality management or safety training enhance employability. Familiarity with regional event standards and guest service protocols in the Allegheny Mountains is a plus for supervisors.
Supervisors must juggle rapid turnovers, last-minute event changes, and maintaining high cleanliness standards under pressure. Managing a diverse team and ensuring equipment readiness during busy periods tests organizational and leadership skills.
Omni emphasizes a culture of respect and empowerment, offering dynamic work environments and comprehensive mentorship. This sets it apart by fostering employee growth and pride in delivering authentic southern hospitality.