Senior Program Manager
Company : Sodexo
Location : Medford, MA, 02155
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Role Overview
Bring us your drive and dedication, and we'll provide the growth opportunities you've been searching for.
Sodexo is seeking a Program Manager, Real-Time Location Systems (RTLS) to support a Medical Center in Boston, MA. The Program Manager will oversee the operation, optimization, and reporting of the hospital’s RTLS program, ensuring accurate asset tracking, data integrity, and program efficiency.
This role will serve as the primary point of contact for RTLS operations, including data management, vendor coordination, system training, and performance analysis. The ideal candidate will be highly analytical, organized, and capable of translating data insights into actionable strategies that enhance hospital operations.
What You'll Do
Manage and optimize the RTLS program.
Maintain and analyze RTLS data to generate reports and actionable insights on equipment utilization and workflow efficiency.
Oversee tagging and tracking of medical equipment and hospital assets, ensuring accurate implementation and ongoing verification.
Monitor and manage battery life cycles, replacements, and system performance.
Partner with vendors to ensure contract compliance and effective delivery of RTLS-related services.
Use RTLS data to identify trends, track utilization, and communicate operational performance through analytics.
Provide training and support to hospital staff and end users with access to the RTLS platform.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Bachelor’s degree in Business, Technology, Healthcare Management, or related field preferred.
Project management experience.
Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
Experience with asset tracking systems or RTLS technologies strongly preferred.
Hospital or healthcare environment experience preferred but not required.
Excellent communication, training, and vendor management skills.
Ability to work collaboratively across departments and manage multiple priorities in a fast-paced environment.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 3 yearsMinimum Functional Experience - 3 years
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Frequently asked questions
While Boston sees a higher demand for Senior Program Managers, Medford offers a slightly less saturated market, providing opportunities for candidates seeking a balanced pace. The proximity to Boston allows access to its robust healthcare sector, making Medford an attractive spot for program management roles near medical centers.
Certifications like PMP, Lean Six Sigma, and healthcare-specific credentials such as Certified Professional in Healthcare Quality (CPHQ) are highly regarded. These certifications demonstrate an ability to manage complex programs effectively, aligning with the Medford area's focus on healthcare operational excellence.
They ensure real-time location systems (RTLS) operate smoothly by overseeing tagging, tracking, and data accuracy of medical equipment. Their role includes analyzing usage patterns to optimize workflows and reliability, thereby improving hospital asset utilization and operational efficiency.
Senior roles demand strategic oversight, vendor management, and cross-departmental coordination, often leading program optimization efforts. Junior roles typically focus on supporting tasks and data collection, offering a pathway to develop skills necessary for higher-level decision-making in healthcare program management.
Sodexo must ensure stringent data integrity and seamless vendor collaboration while navigating the complexities of hospital workflows. Balancing technology deployment with staff training demands precision to maintain uninterrupted asset tracking critical to patient care.
Sodexo emphasizes integrated solutions combining facilities management with technology-driven asset tracking, requiring managers to bridge operational and technical expertise. The company culture fosters inclusivity and career growth, making this role uniquely collaborative and growth-oriented.
Salaries for Senior Program Managers in Medford typically range from $110,000 to $140,000 annually, influenced by experience, education, and technical expertise, particularly in RTLS and healthcare management systems, reflecting the region’s cost of living and industry demand.
An advanced understanding of RTLS technology is essential, including data analysis and system optimization. This knowledge enables the manager to translate insights into actionable strategies, improving asset utilization and supporting clinical operations effectively.
Experience as a Senior Program Officer builds foundational skills in project oversight, stakeholder coordination, and resource management, all crucial for managing complex healthcare programs. It hones analytical capabilities needed to handle data-driven decision-making in hospital environments.
Sodexo offers comprehensive training that covers system operation, data management, and vendor relations. This equips managers with the necessary skills to manage RTLS platforms confidently and deliver consistent performance improvements in hospital asset tracking.