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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Alameda, CA, 94502
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $17.46 - $19.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Strong interpersonal abilities and multitasking are vital to handle guest interactions and manage waitlists efficiently. Familiarity with POS systems and basic troubleshooting of bowling equipment enhances performance, while maintaining a warm, welcoming vibe keeps guests returning to Alameda’s lively entertainment spots.
This role uniquely blends customer service with operational tasks like lane assignment and equipment tracking, distinct from straight retail or dining jobs. At Bowlero, attendants also support bowling league prep and maintenance communication, requiring adaptability in a dynamic recreational environment.
Starting as a greeter or desk attendant can lead to supervisory roles within entertainment or hospitality sectors. Gaining expertise in POS management, customer engagement, and operational logistics opens doors to management or specialized event coordination jobs locally.
Alameda's vibrant entertainment scene means high guest volume during weekends and holidays, requiring stamina and quick problem-solving. Familiarity with local demographics aids in offering personalized service, while adjusting to the physical demands of standing and equipment handling is essential.
Alameda has moderate competition for entry-level entertainment roles due to its thriving leisure industry. Candidates with hospitality experience or excellent customer communication skills tend to stand out, as venues like Bowlero seek staff who can manage fast-paced, guest-centric environments.
Bowlero offers unique perks such as discounted food, free bowling, and arcade access, enhancing employee engagement. The role also involves hands-on equipment coordination and league prep, blending guest interaction with behind-the-scenes operational duties uncommon in other local entertainment jobs.
The position sharpens customer service, cash handling, and multitasking skills in a dynamic setting. Exposure to POS systems and event coordination provides a solid foundation for advancing within hospitality or recreational management fields, especially within Alameda’s fast-growing local entertainment market.
The pay for this position ranges from $17.46 to $19.00 per hour, reflecting competitive compensation within Alameda's entertainment sector. This range aligns with entry-level hospitality roles, factoring in the job’s customer service demands and operational responsibilities.
Applicants must be at least 18 years old, complying with California's legal age for alcohol service and employment. While no formal certifications are mandatory, hospitality experience or safety training can enhance candidacy in Alameda's regulated entertainment industry.
Bowlero fosters a lively, guest-focused atmosphere encouraging teamwork and energetic service. Alameda’s diverse community and active nightlife shape a vibrant environment where attendants engage with a variety of guests, balancing fun with professionalism throughout their shifts.