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MGR OF LABOR MANAGEMENT
Company : Covenant Health
Location : Knoxville, TN, 37922
Job Type : Full Time
Date Posted : 7 January 2026
Overview
Manager of Labor Management
Full Time, 80 Hours Per Pay Period, Day Shift
Covenant Health Overview:
Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.
Position Summary:
Covenant Health’s Manager of Labor Management provides strategic leadership and operational oversight for labor management initiatives across the health system. This role partners with hospital executives and corporate leaders to optimize workforce utilization, control labor costs, and ensure compliance with organizational standards. By setting measurable productivity goals and directing team activities to achieve those goals, this role will identify opportunities for improvement.
Responsibilities include implementing system-wide labor strategies, monitoring key performance indicators, and driving continuous improvement through data analysis, training, and consistent best practices across all hospitals.
Recruiter: Suzie McGuinn || apply@covhlth.com
Responsibilities
Productivity Management & Analysis
- Advises health system, hospital, and department leaders on implementing labor management strategies.
- Tracks key performance indicators (KPIs), identifies improvement opportunities, and recommends corrective actions.
- Leads system-wide initiatives for labor management, premium pay, contract labor, and overall labor expense control.
- Delivers training to hospital and corporate leadership on productivity, flexible staffing, and labor management best practices.
Systems & Data Integrity
- Ensures accuracy and integrity of labor management and productivity data across all systems.
- Delivers timely, reliable reporting to enable informed, data-driven decisions.
- Contributes to projects focused on developing and enhancing systems, processes, reporting, and technologies within labor management.
- Implements quality control measures to improve productivity and operational performance.
- Validates volume forecasts, manages target requirements, aligns stakeholder needs, and optimizes resource utilization.
Collaboration and Strategic Alignment
- Collaborates with hospital and nursing leadership to identify, quantify, and implement cost-saving initiatives and process improvements that enhance patient care and resource utilization.
- Supports hospital and system-wide budget planning by aligning variable and fixed FTE targets with operational goals.
- Provides regular productivity performance updates to hospital and corporate leadership.
Other Duties
- Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
- Performs other duties as assigned.
Qualifications
Minimum Education:
Bachelor’s degree in finance, accounting, or a related field.
Minimum Experience:
Four (4) years of proven labor management experience with two (2) year in healthcare.
Licensure Requirement:
None.
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Frequently asked questions
Success in this position hinges on strong analytical skills for interpreting labor data, leadership in guiding teams toward productivity goals, and expertise in workforce optimization techniques. Familiarity with healthcare labor regulations also enhances decision-making in managing labor expenses effectively.
Daily tasks involve monitoring key performance indicators, collaborating with hospital leadership to align labor resources, and overseeing labor management systems. The role demands continuous evaluation of productivity metrics and implementation of process improvements to balance patient care with cost control.
Professionals in this role often advance to senior operational leadership, healthcare administration, or specialized labor analytics positions. Gaining experience in system-wide labor strategy and cross-departmental collaboration can open doors to executive roles within integrated healthcare networks.
While a bachelor's degree in finance, accounting, or related fields is standard, certifications like Certified Workforce Planning Professional (CWPP) or Lean Six Sigma can enhance candidacy locally. These credentials reflect a commitment to efficiency and quality improvements valued in Knoxville’s healthcare sector.
Given Covenant Health’s status as a seven-time Forbes 'Best Employer' and the largest healthcare provider in East Tennessee, labor management openings attract a robust applicant pool. Candidates with healthcare-specific experience and data-driven leadership skills generally stand out amid strong competition.
The role demands harmonizing labor strategies across ten hospitals and outpatient services while aligning with Covenant Health’s community-owned values. Balancing cost containment with high-quality patient care and maintaining compliance with organizational standards requires nuanced leadership and flexibility.
Yes, Covenant Health emphasizes continuous education, providing training on productivity best practices, flexible staffing models, and labor expense controls. This ongoing development ensures managers are equipped with current methodologies to optimize workforce utilization effectively.
In Knoxville, Mgr Of Labor Management roles typically command between $85,000 and $105,000 annually, depending on experience and education. The healthcare sector’s demand for strategic labor leadership often drives salaries toward the higher end, reflecting the role’s critical impact on operational efficiency.
Covenant Health’s community-focused and integrated healthcare model fosters collaboration and innovation. Managers are encouraged to engage in quality improvement initiatives and align labor strategies with patient-centered care, impacting both workforce morale and organizational success.