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Supervisor of Conflict Free Case Management
Company : Seven Hills Foundation
Location : Lincoln, RI, 02865
Job Type : Full Time
Date Posted : 3 January 2026
Overview
Supervisor of Conflict Free Case Management
Seven Hills Rhode Island, An Affiliate of Seven Hills Foundation
Seven Hills Rhode Island is seeking a highly organized and people-centered Supervisor of Conflict Free Case Management (CFCM) to lead and support a team of case managers dedicated to providing person-centered services for individuals receiving Home and Community-Based Services (HCBS). This leadership role ensures quality, compliance, and coordination of care while promoting independence and dignity for every participant.
Pay: $35.02/Hr
Benefits for Full-time employees:
- Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
- Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
- Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
- Discounted Tuition with College & University Partnerships!
- Tuition Assistance: Reimbursed or prepaid college coursework!
- Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
Work-Life Balance:
- Generous Accrued Paid Vacation: 3 weeks in your first year!
- Vacation Cash-Out Option
- 3 Paid Personal Days
- 11 Paid Holidays
- Accrued Paid Sick Time
Responsibilities
Provide direct supervision, coaching, and oversight to case managers
Review case documentation to ensure accuracy and compliance with RI EOHHS and federal guidelines
Conduct regular one-on-one supervision, team meetings, and performance observations
Support implementation of person-centered plans and ensure service coordination
Maintain departmental training compliance and monitor adherence to timelines and regulations
Collaborate with state agencies and peer organizations to ensure best practices
Oversee departmental referrals and assignments
Work closely with the Area Director on planning, audits, and quality improvement
Uphold confidentiality and deliver high-quality customer service
Submit timely and accurate reports and documentation to EOHHS
Qualifications
Education & Experience:
Bachelor’s degree required
3–5 years of relevant human services or case management experience
- Experience with compliance monitoring and report preparation preferred
Skills & Knowledge:
Strong leadership, communication, and interpersonal skills
Knowledge of person-centered planning and service coordination
Valid driver’s license and ability to travel as needed
Why Join Seven Hills Rhode Island?
Here, you will be part of a supportive team committed to empowering individuals and celebrating their unique abilities.
Apply Today!
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Frequently asked questions
Lincoln's growing focus on home and community-based services heightens the need for skilled supervisors in conflict free case management. Regional healthcare initiatives and the state's compliance standards create a steady demand, especially for leaders adept at coordinating person-centered care within Rhode Island’s evolving service frameworks.
At Seven Hills Foundation, the Supervisor of Conflict Free Case Management earns $35.02/hr, which aligns competitively with Rhode Island's median for managerial case management roles. This rate reflects the specialized leadership and compliance expertise required, making it an attractive offer in the local human services sector.
Effective supervisors in conflict free case management must combine strong interpersonal communication with regulatory knowledge, overseeing compliance while fostering team development. Mastery in guiding case managers through person-centered service delivery and navigating federal and state policies is essential for impactful leadership.
This supervisory role emphasizes oversight and coaching of case managers, ensuring adherence to Rhode Island's EOHHS guidelines, conducting performance evaluations, and collaborating with state agencies—tasks that extend beyond typical case management by integrating leadership, quality assurance, and strategic coordination.
While a bachelor’s degree and relevant experience are fundamental, Rhode Island employers often favor candidates with compliance monitoring and report preparation expertise. Licenses related to human services or case management, combined with valid driver’s licenses for necessary travel, enhance a candidate’s suitability.
Seven Hills Foundation emphasizes a people-centered leadership style that balances regulatory compliance with empathy, fostering a supportive team culture. Their integration of enhanced benefits and work-life balance initiatives reflects a commitment to employee well-being unique to their supervisory framework.
Supervisors benefit from comprehensive health plans with Blue Cross Blue Shield, a generous retirement match, student loan assistance, and tuition discounts. Additionally, the organization’s home mortgage initiative and paid time off policies create a supportive environment promoting career longevity and personal growth.
Navigating Rhode Island’s strict EOHHS regulations while maintaining personalized service can be complex. Overcoming these challenges requires proactive communication, continuous training, and collaboration with state agencies. A supervisor skilled at balancing compliance with compassionate leadership fosters team resilience and high-quality care.
Lincoln’s accessible commute options and community-oriented work culture support supervisors in maintaining strong local partnerships and timely field visits. This environment encourages collaborative practices and a work-life balance that aligns with supervisors’ need to manage teams effectively while engaging with clients.
This role offers pathways to senior management, such as director of case management or specialized compliance leadership. Gaining expertise in regulatory oversight, team development, and inter-agency collaboration positions supervisors for broader strategic roles within human services organizations.