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Refund Analyst Lead
Company : Catholic Health Initiatives
Location : Rancho Cordova, CA, 95670-7956
Job Type : Full Time
Salary : 24.15-34.12 HOUR
Date Posted : 31 December 2025
Job Summary and Responsibilities
Under the supervision of the Refund Analyst, the Refund Analyst Lead is responsible for providing operational support and training to the Reimbursement/Refund Analyst team including rounding with staff, triaging issues and offering solutions. Additionally, they will assist supervisor with special projects including but not limited to providing timely and efficient follow-up with all payer types for all overpaid claims, consistent with the Mission and Philosophy of Dignity Health Medical Foundation.
***This position requires in-person meetings in the Rancho Cordova, CA office while the employee works mostly remotely.
Job Requirements
- High School Diploma or GED
- Six years experience working in healthcare revenue cycle and/or a professional medical billing office.
One-year experience with IDX Practice Management System.
- Knowledge of physician billing regulations. Understanding of professional claims, billing procedures and reimbursement terms.
- Excellent interpersonal and organizational skills.
- Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and office software applications.
- Knowledge of Google sheets
Strong MS Excel skills to interpret and analyze high volume of data.
Preferred Qualifications:
- One year experience with Cerner EHR
- Associates in in Health Care Administration or related field
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
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Frequently asked questions
Rancho Cordova's healthcare sector is growing, yet specialized roles like Refund Analyst Lead remain moderately competitive due to niche skills required. Candidates with strong billing knowledge and IDX system experience tend to stand out, reflecting a balanced demand-supply dynamic in this locale.
Certifications in healthcare administration or billing, along with proficiency in Cerner EHR and IDX systems, significantly enhance employability in California. Familiarity with state-specific physician billing regulations is especially valued in Rancho Cordova's medical foundations.
Beyond standard billing expertise, a Refund Analyst Lead excels in operational oversight, team training, and problem-solving with payer claims. Leadership in guiding reimbursement strategies and managing complex data interpretation using advanced Excel skills marks this advanced role.
Professionals often advance into revenue cycle management, healthcare finance leadership, or specialized consultancy. The analytical and supervisory experience gained supports transitions into broader finance team lead roles or business analyst positions within healthcare systems.
While both handle claims and reimbursement review, the Lead role incorporates mentoring staff, resolving escalated issues, and collaborating on special projects. This position demands enhanced organizational skills and proactive communication with various payers.
Catholic Health Initiatives emphasizes purposeful work culture, combining remote flexibility with in-person collaboration in Rancho Cordova. Their investment in advanced technologies and ongoing staff development fosters an environment conducive to professional growth and meaningful impact.
Yes, proficiency in IDX practice management, Google Sheets, and strong MS Excel capabilities are highly preferred. Additionally, experience with Cerner EHR systems and knowledge of physician billing regulations align closely with their operational standards.
A Refund Analyst Lead in Rancho Cordova typically earns between $75,000 and $90,000 annually, reflecting the role's seniority and specialized healthcare billing expertise. Factors like experience with IDX systems and leadership responsibilities may push compensation toward the upper tier.
This role offers a hybrid model, primarily remote with mandatory in-person meetings at the Rancho Cordova office. This balance supports collaboration and hands-on training while accommodating flexibility, aligning with modern healthcare operational needs.