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Kirkland's, Inc.

Seasonal Sales Associate

Company : Kirkland's, Inc.

Location : Chesapeake, VA, 23324

Job Type : Full Time / Part Time

Date Posted : 25 December 2025

Overview

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team.  Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.

Responsibilities

  • Supports and values Customer Service in both the in store and online shopping experience
  • Actively engages with all customers modeling exceptional selling behaviors
  • Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
  • Proactively engages with customers, reads cues and responds appropriately
  • Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
  • Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
  • Achieves or exceeds goals associated with company initiatives and programs.
  • Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
  • Assists in maintaining an efficient and organized salesfloor and stockroom
  • Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
  • Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
  • May perform other duties as necessary

Qualifications

  • Energetic, people and results oriented, competitive with a drive to succeed
  • Ability to effectively communicate both written and verbally
  • Ability to work weekends, holidays and evenings
  • Ability to read and interpret company directives, handbook and manuals
  • Ability to work a flexible schedule to meet the business needs of the store
  • Ability to work independently as well as part of a team
  • Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
  • Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
  • Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
  • Must be able to frequently communicate with the customers in person, electronically, and telephonically
  • Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
  • Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately

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Frequently asked questions

Seasonal sales roles like those at Kirkland's in Chesapeake significantly boost retail capacity during holidays by managing increased customer traffic, merchandising, and stockroom duties. These positions help stores meet demand spikes, ensuring smooth operations and enhanced shopper satisfaction in the local market.

Chesapeake’s humid subtropical climate and diverse community require seasonal associates to maintain energy and adaptability. Handling physical tasks while engaging a broad customer base demands stamina and cultural awareness, making local experience a plus for delivering Kirkland’s signature service.

Mastering multitasking between sales, stocking, and cashiering is crucial. Strong communication to explain promotions, an upbeat attitude, and physical stamina for frequent movement and lifting help seasonal sales associates thrive in Kirkland’s dynamic retail environment.

Typical duties include greeting customers with enthusiasm, managing inventory on sales floors, operating registers, and maintaining product displays. Flexibility to switch between selling, stocking, and cleaning keeps the store inviting and supports sales growth during peak periods.

Starting in seasonal sales can open doors to permanent sales associate roles, supervisory positions, or specialized departments like merchandising. Gaining customer service and operational experience at Kirkland’s often leads to career growth in retail management or corporate functions.

Kirkland’s emphasizes a home décor specialty with a strong customer commitment culture. Seasonal associates there engage in varied roles beyond sales, including stockroom management and promotional activities, all within a caring, team-oriented atmosphere distinctive to Kirkland’s brand.

Kirkland’s provides clear management direction and team support, promoting a positive work environment. They focus on efficient merchandise handling, customer engagement strategies, and flexible scheduling to help seasonal associates manage workload spikes effectively.

Seasonal sales associates in Chesapeake typically earn between $12 to $15 per hour, influenced by experience and store performance. This competitive rate aligns with regional retail standards, reflecting the physical demands and customer interaction the role entails.

While no formal certifications are mandatory, familiarity with point-of-sale systems, basic safety training, and customer service skills enhance employability. Local employers like Kirkland’s value reliability, flexibility, and strong communication suited to Chesapeake’s retail environment.

Chesapeake’s retail market sees moderate competition, especially during holiday seasons. Compared to larger urban centers, the demand remains steady but approachable, providing good chances for motivated candidates to secure seasonal sales associate jobs at retailers like Kirkland’s.

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