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Event Services Staff | Part-Time | Thief River Falls Complex
Company : Dallas Convention Center
Location : Thief River Falls, MN, 56701
Job Type : Part Time
Date Posted : 9 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Event Staff primary function is to use knowledge of the building and its services to provide a safe and enjoyable environment for the building patrons entering the facility.
This role pays an hourly rate of $14.00-$16.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 31, 2025.
About the Venue
The Thief River Falls Complex is a multi-venue complex in Thief River Falls, Minnesota. The complex includes the Ralph Engelstad Arena, Huck Olson Memorial Civic Center, the Multi Events Center, and the Thief River Falls Tourist Park.
Responsibilities
- Foster a positive and enjoyable environment with positive attitude for all guests attending an event.
- Responsibilities may include ticket scanning, ticket taking, partial security screening, guest questions, responding to incidents on venue property, directing guests to seating locations, etc.
- Ensure all guests are following venue, act, or promoter specific rules and regulations.
- Provide assistance to patrons with special needs or wheelchair access.
- Direct guests in a variety of situations including emergencies.
- Monitor and report any potential unsafe situations to direct supervisor.
- Hand out flyers or other promotional items.
- Find opportunities to improve the guest experience.
- Perform other duties as assigned.
Qualifications
- Employee must be at least 18 years old.
- High School diploma or GED (or any equivalent combination of education and experience).
- Prior customer service experience is preferred.
- Access to reliable transportation.
- Must be able to work shifts including nights, weekends and holidays dependent on events schedule.
- Stand and walk for four to six hours at a time.
- Ability to work independently and as part of a team.
- Can communicate effectively in English, both verbally and in writing.
- Must be comfortable multi-tasking and working in a fast paced environment.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Thief River Falls, MN
Frequently asked questions
Thief River Falls has a growing need for part-time event services staff, especially at venues like the Thief River Falls Complex. Job openings often increase around major events, making it a promising spot for locals seeking flexible event staff positions.
Event service roles in Thief River Falls tend to offer a more community-focused and less hectic environment than larger metropolitan areas, providing an engaging but manageable workload for part-time staff juggling multiple shifts.
Dallas Convention Center emphasizes premium hospitality and safety, requiring staff to be attentive to venue-specific rules, guest needs, and emergency protocols, which may be more structured than some other venues in Minnesota.
Staff members assist guests with entry, seating, ticket scanning, and provide support for special needs visitors. They also monitor safety, manage crowd flow, and help promote events with flyers or information, ensuring a smooth experience.
Strong communication, multitasking under pressure, and a friendly attitude are critical. Being comfortable standing for long periods and having basic knowledge of venue operations also helps candidates succeed in this role.
While primarily part-time, staff can gain valuable experience in event management and hospitality. The company fosters inclusivity and teamwork, which can open doors to more permanent roles or specialized positions within the Oak View Group network.
The pay range for this position is between $14.00 and $16.00 per hour, reflecting competitive local wages for event staff roles in Thief River Falls, MN, with additional benefits like 401(k) plans for part-time employees.
Although customer service experience is preferred, the Dallas Convention Center values a positive attitude and reliability. They provide training to ensure staff can effectively support guests and manage venue-specific responsibilities.
Weekend and holiday shifts can be busier due to high event attendance, requiring staff to stay alert and adaptable. The role demands stamina for extended standing and flexibility to respond promptly to guest needs or emergencies.
Part-time employees are eligible for a 401(k) savings plan with matching contributions, which is a significant advantage in this sector. This benefit underscores Oak View Group’s commitment to supporting their workforce, even in part-time roles.