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Event Staff | Part-Time |IUP
Company : Dallas Convention Center
Location : Indiana, PA, 15701
Job Type : Part Time
Date Posted : 4 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Event Staff is the primary contact with the guests at the facility. Required to have knowledge of the building and its services also to provide a safe and enjoyable environment for the building patrons.
This role will pay an hourly wage of $10.00 to $12.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Event Staff will work one of the following positions: Ticket Taker, Usher, Security, and Parking
- Enthusiastically greet and direct guests while performing assigned tasks (i.e. ticket scanning, directing guests to their seats, providing directions)
- Provide KCAC guests with accurate event and venue information.
- Identify and respond to emergencies according to emergency protocols. Involve event Supervisor or Manager as needed
- Proactively approach guests that may have an issue and/or complaint
- Creatively resolve issues/complaints and involve event Supervisor or Manager as needed
- Other duties as assigned by management
- Must be able to work outside in any weather conditions (Parking & Security)
- Work flexible hours including evenings, weekends and holidays
Qualifications
- Experience in prior customer service preferred
- Demonstrated strong customer service skills
- Must have a friendly disposition and a smile
- Must be able to stay calm in stressful, fast-paced situations
- Experience dealing effectively with conflict
- Ability to work in a variety of environments including but not limited to darkened corridors, around crowds, loud noise, flashing lights, and haze effects
- Ability to stand and walk for extended periods of time.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Dallas Convention Center emphasizes a diverse, inclusive team culture alongside top-tier guest interaction, offering part-time event staff varied roles like ushering, security, and ticketing. This multi-role approach combined with flexible hours and a focus on safety sets it apart from typical event staffing jobs.
Working outdoors during events requires adaptability; dressing in layered, weather-appropriate clothing and carrying rain gear is essential. Indiana's variable climate means part-time event staff at Dallas Convention Center should stay alert to weather alerts and maintain readiness to perform duties comfortably despite conditions.
Starting part-time at Dallas Convention Center opens pathways to roles like event coordinator or manager, especially given the company’s expansive venue portfolio. Gaining experience in diverse event functions and demonstrating strong guest service can lead to more responsibility and potential full-time positions.
Event staff roles here attract many due to flexible schedules and benefits like 401(k) matching. While competition exists, consistent application and highlighting customer service experience improve chances. Indiana’s growing event scene maintains steady demand for reliable part-time event workers.
Offering $10 to $12 per hour, this wage range aligns well with local part-time event roles, sometimes exceeding entry-level hospitality pay. Coupled with 401(k) benefits, it provides a competitive compensation package in Indiana's job market for event-related positions.
Beyond basic guest interaction, Dallas Convention Center values calmness under pressure, conflict resolution, and adaptability to environments with loud noise and special effects. This focus on composure and diverse skill sets enhances the guest experience in their dynamic event settings.
Yes, staff receive guidance on emergency protocols, emphasizing quick identification and response. The company encourages proactive communication with supervisors to ensure safety, reflecting their commitment to a secure environment for staff and guests alike.
Absolutely. Flexibility is key as staff may shift between ticket taking, ushering, security, or parking duties. This cross-functional approach allows for varied workdays and a well-rounded skill set, crucial for smooth event operations.
The center fosters an inclusive atmosphere by celebrating diverse backgrounds, which inspires innovation and excellent service. Part-time staff are welcomed into this culture, ensuring a respectful environment where different perspectives contribute to event success.
While formal certifications aren’t mandatory, prior customer service experience and familiarity with crowd management can enhance employability. Indiana’s event industry values practical skills and a friendly disposition over formal credentials for part-time event positions.