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Direct Care Worker
Company : Catholic Health Initiatives
Location : Federal Way, WA, 98093
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Job Summary and Responsibilities
Sign-on Bonus Available!
We are seeking a highly motivated and compassionate Certified Medical Assistant) to join our team. The MA-C will provide essential clinical and administrative support to our physicians and nursing staff, ensuring the smooth and efficient operation of the clinic.
This role requires a strong understanding of medical terminology, procedures, and patient care principles. The ideal candidate will possess excellent communication and interpersonal skills, a commitment to patient confidentiality, and the ability to work effectively both independently and as part of a team.
Clinical Responsibilities:
- Assisting physicians with examinations and procedures, including taking vital signs (temperature, pulse, respiration, blood pressure), obtaining medical histories, preparing patients for exams, and assisting with minor surgical procedures as directed.
- Administering medications as directed by the physician, following all safety protocols.
- Performing electrocardiograms (ECGs) and other diagnostic tests as needed.
- Maintaining a clean and organized clinical environment
- Assisting with wound care and dressing changes.
- Educating patients on post-procedure care and medication instructions
- Recognizing and responding appropriately to urgent or emergent patient situations.
- Managing patient charts and medical records, ensuring accuracy and confidentiality.
- Answering phones, greeting patients, and handling inquiries.
- Performing other administrative tasks as assigned.
- Entering patient data into electronic health records (EHR) system.
- Maintaining inventory of medical supplies and ordering as needed.
- Performing other administrative tasks as assigned.
Job Requirements
What we requre:
- Graduation from an accredited medical Assisting program, With Washington State Department of Health medical Assistant - Certified (CM)
- Knowledge of third party payer requirements required.
- Strong aptitude for detail, and ability to work independently, required.
- Strong organizational, problem solving, communication and interpersonal skills required. skill in using a PC required.
- One year Medical Assistant – Certified experience preferred.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, We are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that a medical Assistant opportunity With Virginia Mason is one worth taking.
We are an equal opportunity/affirmative action employer.
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
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Frequently asked questions
Federal Way's diverse community means Direct Care Workers often engage with patients from various cultural backgrounds, requiring strong interpersonal skills and cultural sensitivity. This enhances patient care quality and fosters trust, setting the role apart from similar positions in less diverse regions.
Employers in Federal Way highly value Washington State Department of Health Medical Assistant Certification (CM) for Direct Care Workers. Additional credentials in wound care and EHR proficiency boost employability, reflecting regional healthcare standards and regulatory compliance.
The Federal Way healthcare sector is experiencing steady growth, with increased need for compassionate Direct Care Workers. This demand translates to competitive hiring processes but also opens opportunities for candidates with certified medical assisting backgrounds and strong clinical skills.
Expect a blend of clinical duties like taking vital signs, assisting with minor procedures, and managing patient records, alongside administrative responsibilities including appointment coordination and supply inventory. This diverse workload requires multitasking and adaptability.
Catholic Health Initiatives fosters career development through ongoing training, access to advanced clinical practices, and mentorship programs. Their commitment to employee success ensures Direct Care Workers can expand skills within a supportive, mission-driven environment.
Direct Care Workers at Catholic Health Initiatives typically earn between $18 to $22 per hour, aligning with or slightly exceeding local averages. This compensation reflects the specialized skills required and the organization's emphasis on quality patient care.
Starting as a Direct Care Worker in Federal Way opens pathways toward specialized nursing roles, care coordination, or healthcare administration. Gaining certifications and clinical experience can accelerate upward mobility within local hospitals and clinics.
Direct Care Workers frequently use EHR systems to document patient information, manage appointments, and communicate with medical staff. Familiarity with such technology is essential for efficiency and maintaining accurate, confidential patient records.
Yes, understanding third-party payer protocols is important, as it ensures proper documentation and billing compliance. This knowledge helps Direct Care Workers support administrative workflows, contributing to smooth clinic operations.
Direct Care Worker roles often combine clinical support and administrative tasks, requiring certification and medical knowledge, unlike some care worker jobs focused solely on personal or non-medical assistance. This hybrid nature demands both technical skills and compassionate patient interaction.