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Room Attendant
Company : Highgate
Location : Manchester, NH, 03103
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Homewood Suites Manchester
1000 Perimeter RdManchester, NH 03103Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Room Attendant roles in Manchester typically require standing for long periods and occasionally lifting up to 50 pounds. The job involves continuous movement to ensure guest rooms and public areas meet cleanliness standards, so physical stamina and endurance are crucial for success in this hospitality position.
While a high school diploma is often sufficient, local employers in Manchester may prefer candidates with hospitality or housekeeping certifications. Specialized training in sanitation protocols and guest service can enhance employability given the competitive hotel market in the area.
Exceptional attention to detail, efficient time management, and strong communication skills define standout Room Attendants. Being proactive in maintenance reporting and guest satisfaction efforts often results in positive feedback and career advancement opportunities.
Highgate values internal growth, so diligent Room Attendants demonstrating reliability and leadership can progress to supervisory or management roles. Exposure to multiple hotel brands under Highgate's portfolio also broadens career pathways within hospitality operations.
Operating under Highgate's innovative and technology-driven management, Room Attendants benefit from clear operating standards and efficient tools for inventory and maintenance reporting, enhancing the quality and speed of room servicing.
Room Attendants in Manchester typically earn hourly wages ranging from $12 to $16, reflecting local market rates and experience level. Highgate's competitive pay aligns with industry standards, often supplemented with employee benefits.
The hospitality sector in Manchester sees steady demand for Room Attendants, but competition can be moderate due to a mix of seasonal tourism and year-round hotel occupancy. Candidates with prior experience or certifications tend to have an edge.
Shifts involve preparing the housekeeping cart, thoroughly cleaning guest rooms, replenishing supplies, and ensuring public areas remain tidy. Attention to guest requests and timely reporting of maintenance issues are integral to the daily workflow.
Highgate's emphasis on technology and digital tools streamlines housekeeping operations, often making the Room Attendant's job more efficient compared to traditional chains. Additionally, Highgate’s diverse portfolio offers exposure to varied hotel styles and guest expectations.