Clinical Assistant Manager, Nursing Homes

Overview

At Essen Health Care, we care for that! 

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. 

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary

Position title: Clinical Assistant Manager

Job summary: The Clinical Assistant Manager provides oversight and strategic direction for the Clinical Assistant (CA) team, managing the CA Supervisor and supporting Leads and frontline CAs across multiple facilities. This role focuses on monitoring team performance, aligning operations with facility-level and organizational goals, and enhancing provider productivity. The CA Manager is also responsible for maintaining key performance trackers, and leading in-service efforts for staff with performance concerns. The ideal candidate is a proactive leader who thrives in a fast-paced environment and can balance strategic oversight with hands-on support when needed.

Responsibilities

• Oversee the CA Supervisor and provide leadership to the broader CA structure, including Leads and Clinical
• Assistants across assigned nursing home sites.
• Monitor team performance and alignment with facility-specific and organizational goals.
• Facilitate onsite staff to obtain consents and perform additional admin tasks that require physical presence in the facility.
• Review provider productivity metrics and collaborate on strategies to improve efficiency and performance.
• Maintain performance trackers for CAs and the Providers who receive support.
• Conduct in-service education and coaching for CAs with documentation or performance issues.
• Support staffing optimization by ensuring appropriate coverage across sites and reallocating resources when needed.
• Delegate or directly manage operational tasks related to new initiatives, pilots, or high-priority projects requiring CA involvement.
• Partner with leadership, providers, and support departments (e.g., credentialing, compliance, training) to ensure operational alignment.
• Identify process gaps, escalate challenges, and propose improvements to support continuous growth and efficiency.

Qualifications

• Bachelor’s Degree  required
• Medical School Degree preferred
• Excellent communication skills 
• Confidence when speaking to clinicians and business leaders 
• Computer literate (Excel, Word, Outlook, Teams) 
• Strong organizational skills to give team direction 
• Knowledge of care provided in Nursing Homes 
• Aware of and complies with E&M Guidelines for Nursing Home Care 
• Able to navigate various EHR systems

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.