Manager 3, Regional Operations Support / ROSI

Role Overview

Share your vision and inspire others by working with Sodexo Healthcare.

Lead with purpose. Sodexo is seeking a dynamic full-time Regional Operations Support Manager 3 (ROSI) to drive innovation and quality across our healthcare accounts across the United States. Elevate patient care through operational excellence in one of the following areas:  Patient Services * Culinary-Executive Chef * Environmental Services * Retail Operations. This position will require 100% travel, flexibility to work hours based on the needs of the business and a valid driver's license.   This position can last up to 6-18 months+ with potential to transition into a permanent position.  This position comes with benefits. Ideal candidates will live near a major airport. Work schedule entails 10 days on and 4 days off, or as business needs dictate. 

Sodexo is seeking an experienced manager to support hospital accounts on the National Deployment Team. If you thrive on leading large teams, optimizing operations, and delivering exceptional dining experiences, this is your opportunity to make a meaningful impact. This role demands strong operational skills, stellar organizational and structuring competency, and a demonstrated track record of successful partnerships with different teams. This role involves significant travel and to be willing to travel anywhere in North America depending on the business need.  Candidates will need to necessitate obtaining a company-issued credit card. 

Incentives

What You'll Do

•  create and deliver innovative and enriching cafe experiences for patients, family and staff daily
• have oversight of day-to-day operations for the custodial roles.
• implement and standardize all culinary systems and procedures for hospital
• evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
• oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
• manages cash handling protocols & control procedures according to Sodexo policies
• mentor, develop, and retain frontline staff
• develop and maintain client and customer relationships.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• chefs will have a strong culinary background in a high-volume environment
• custodial managers will have healthcare experience
• strong management skills and experience for the retail openings
• menu planning experience and a strong understanding of current culinary trends
• the ability to successfully lead, develop and train a team
• creative and effective problem-solving and project management skills
• proficient computer skills, highly organized, and detail-focused
• a proven ability to set up processes, create efficiencies, and solve problems with little to no direction.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's degree in a relevant field or equivalent work experience

Minimum Management Experience - 3 years 

Minimum Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) or HTM