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Food Operations Manager 3
Company : Sodexo
Location : Boston, MA, 02215
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Sodexo is seeking a Culinary Director (Food Operations Manager 3) for Beth Israel Deaconess Medical Center (BIDMC) located in Boston, MA. We are looking for a hands-on culinary leader to oversee production for both campuses at BIDMC. In this role you will oversee 2 executive chefs and 2 sous chefs between both campuses and a team of about 30 hourly cooks.
Beth Israel Deaconess Medical Center (BIDMC) is part of Beth Israel Lahey Health, a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education. BIDMC is a world-class teaching hospital of Harvard Medical School and is in the heart of Boston.
What You'll Do
- manage menu planning for all areas including patient services, retail and catering.
- successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff
- deliver high quality food services including retail, catering and patient meal management operations
- achieve company and client financial targets and goals
- ensure HACCP, regulatory and standards compliance
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have a strong culinary production background in safety and sanitation compliance
- have worked in a healthcare setting
- can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Boston, MA
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Frequently asked questions
In a healthcare setting such as Boston's Beth Israel Deaconess Medical Center, a Food Operations Manager 3 must blend culinary expertise with efficient team coordination. Streamlining processes involves scheduling skilled chefs, managing inventory precisely, and ensuring timely meal delivery while adhering to strict hygiene standards—critical for patient safety and satisfaction.
Strong leadership in hospital food operations includes the ability to inspire kitchen staff, enforce HACCP compliance rigorously, and maintain high-quality meal standards under pressure. Effective communication with nutritionists and healthcare teams ensures menus meet patient dietary needs, fostering both safety and culinary excellence.
Daily tasks include overseeing menu planning across patient services and catering, supervising executive and sous chefs, managing food safety protocols, and hitting financial targets. The role demands multitasking between administrative duties and hands-on kitchen management to support a seamless food service operation.
Food Operations Managers at this level in Boston typically earn between $75,000 and $95,000 annually, depending on experience and education. The competitive healthcare food service market, especially within renowned institutions, often offers benefits like 401(k) matching and tuition reimbursement to complement base pay.
Boston healthcare employers favor certifications such as ServSafe Manager and HACCP training to ensure compliance with strict food safety regulations. Familiarity with Massachusetts Department of Public Health guidelines and experience in clinical nutrition standards can significantly enhance a candidate’s prospects.
At Sodexo, inclusivity and respect shape the workplace, encouraging managers to express ideas openly and foster team collaboration. This cultural environment supports innovation and employee satisfaction, which is especially impactful in a high-stakes healthcare setting where morale directly affects service quality.
Managing culinary operations across two campuses requires juggling diverse team dynamics, synchronizing menus, and maintaining consistent quality standards. Challenges include logistical coordination, resource allocation, and ensuring compliance with varied regulatory demands while sustaining employee engagement in both locations.
Boston’s thriving healthcare and hospitality sectors drive strong demand for experienced food operations managers. Candidates with healthcare culinary backgrounds and leadership skills find robust opportunities but face stiff competition due to the city’s concentration of top-tier institutions and emphasis on food safety expertise.
Commute times in Boston can vary widely; proximity to public transit hubs near medical centers like Beth Israel Deaconess is a major plus. Food operations managers often consider accessibility to minimize stress and maximize punctuality, crucial in roles demanding early starts and precise scheduling.