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Program Manager, RTLS
Company : Sodexo
Location : Lowell, MA, 01854
Job Type : Full Time
Date Posted : 7 January 2026
Role Overview
Bring us your drive and dedication, and we'll provide the growth opportunities you've been searching for.
Sodexo is seeking a Program Manager, Real-Time Location Systems (RTLS) to support a Medical Center in Boston, MA. The Program Manager will oversee the operation, optimization, and reporting of the hospital’s RTLS program, ensuring accurate asset tracking, data integrity, and program efficiency.
This role will serve as the primary point of contact for RTLS operations, including data management, vendor coordination, system training, and performance analysis. The ideal candidate will be highly analytical, organized, and capable of translating data insights into actionable strategies that enhance hospital operations.
What You'll Do
Manage and optimize the RTLS program.
Maintain and analyze RTLS data to generate reports and actionable insights on equipment utilization and workflow efficiency.
Oversee tagging and tracking of medical equipment and hospital assets, ensuring accurate implementation and ongoing verification.
Monitor and manage battery life cycles, replacements, and system performance.
Partner with vendors to ensure contract compliance and effective delivery of RTLS-related services.
Use RTLS data to identify trends, track utilization, and communicate operational performance through analytics.
Provide training and support to hospital staff and end users with access to the RTLS platform.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Bachelor’s degree in Business, Technology, Healthcare Management, or related field preferred.
Project management experience.
Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
Experience with asset tracking systems or RTLS technologies strongly preferred.
Hospital or healthcare environment experience preferred but not required.
Excellent communication, training, and vendor management skills.
Ability to work collaboratively across departments and manage multiple priorities in a fast-paced environment.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 3 yearsMinimum Functional Experience - 3 years
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Frequently asked questions
Lowell's growing medical facilities are increasingly adopting RTLS technology, leading to moderate but rising competition for skilled Program Managers. Candidates with a blend of technical expertise and healthcare operations experience have a distinct advantage in this evolving local job market.
Certifications like PMP (Project Management Professional) combined with healthcare IT credentials or experience in asset tracking systems are highly valued in the Boston-Lowell area. These credentials demonstrate both leadership ability and technical know-how critical for managing RTLS in medical environments.
Managing RTLS in hospitals demands precise coordination of asset tagging, battery lifecycle monitoring, and vendor collaboration. The Program Manager must balance data accuracy with operational efficiency while training diverse clinical staff, requiring strong multitasking and analytical skills.
Daily duties often revolve around optimizing RTLS data flows, troubleshooting system issues, liaising with vendors, and generating reports on asset utilization. This role also involves conducting staff training sessions and ensuring that tracking hardware performs reliably throughout hospital operations.
At Sodexo, there’s a significant emphasis on integrating RTLS management with broader facilities and operational services, fostering a collaborative environment. This contrasts with more siloed roles elsewhere, giving Program Managers a strategic role in enhancing overall hospital workflow and asset efficiency.
Sodexo invests in career development through tuition reimbursement and cross-functional project exposure. Program Managers can evolve into senior leadership roles by expanding their expertise across multiple client sites and contributing to innovations in healthcare technology integration.
Program Managers in RTLS based in Lowell typically earn between $85,000 and $110,000 annually, depending on experience and educational background. Sodexo’s competitive compensation packages also include benefits like healthcare coverage and 401(k) matching.
These managers analyze RTLS-generated reports to identify asset utilization trends and workflow bottlenecks. By interpreting this data, they recommend adjustments in equipment deployment and staff training that enhance operational efficiency and reduce downtime.
Success hinges on strong analytical thinking, vendor management prowess, and clear communication abilities. Familiarity with healthcare environments and RTLS technologies enables managers to effectively monitor system health and drive continuous process improvements.
Sodexo’s culture emphasizes respect and inclusivity, often fostering a supportive workplace. While the role demands juggling multiple priorities, the company’s wellness programs and paid time off aim to help employees maintain a healthy balance.