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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Anaheim, CA, 92802
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.50 - $19.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Unlike traditional hospitality roles, this position blends guest interaction with operational tasks like managing lane assignments and equipment tracking, creating a unique mix of customer service and technical coordination in a lively entertainment environment.
Strong communication, multitasking abilities, and basic familiarity with POS systems are key. Additionally, being proactive in recognizing equipment issues and providing friendly bowling guidance sets successful attendants apart in this dynamic Anaheim setting.
Yes, this role offers foundational experience in guest relations and operational management, serving as a stepping stone toward supervisory or event coordination positions, especially within family entertainment centers and hospitality-focused companies.
Given Anaheim's moderate living costs and hospitality demand, this pay range aligns well with entry-level service positions, providing a reasonable income supplemented by perks like free bowling and discounted food and events.
Anaheim's active entertainment scene drives steady demand for frontline attendants, but seasonal fluctuations and tourism cycles can intensify competition. Candidates with excellent interpersonal skills and flexibility tend to stand out.
Beyond standard benefits, Bowlero delivers entertainment-centric perks such as free bowling sessions, discounted arcade play, and significant food and event discounts, fostering an engaging atmosphere that balances work and play.
Daily duties emphasize lively guest engagement and quick problem-solving, including managing equipment and assisting with basic bowling instructions, embodying Bowlero’s commitment to creating memorable, fun-filled experiences.
Applicants must be at least 18 years old, complying with California's minimum age laws for alcohol service. No additional certifications are mandated locally, but experience in hospitality or customer service is beneficial.
Familiarity with POS systems, waitlist management software, and basic communication tools like PA systems is valuable. These technologies streamline operations and enhance guest service in a fast-paced entertainment environment.
Bowlero’s focus on vibrant, experiential entertainment means attendants are expected to be energetic and guest-focused, combining operational efficiency with creating a welcoming atmosphere that reflects the company’s lively ethos.